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Coord-Marketing

Marriott International
Jeddah, KSA
Full-time
Entry
Onsite
Discovered 4 weeks ago
Brand awareness promotionUpsellingGuest serviceGuest loyaltyTelephone etiquetteProfessional communication

Full Job Posting

Role overview

Promote the brand and support guest engagement, sales, and service at a Marriott property.

Sales and guest engagement

  • Use sales techniques to maximize revenue and maintain guest loyalty.
  • Identify upselling opportunities and sell enhancements for guest experiences or events.
  • Encourage guests and callers to purchase or schedule preview package sales and tours.
  • Explain sales-presentation requirements to potential owners and check eligibility before scheduling vacation-club tours.
  • Provide guest complimentary items in recognition of patronage.

Guest service and workplace standards

  • Answer questions about property facilities and services; receive, record, and relay messages accurately.
  • Welcome guests, anticipate service needs, and respond to employee concerns while supporting team goals.
  • Follow company policies, protect confidential information and assets, and meet quality standards.
  • Maintain a professional appearance and communicate clearly by phone and in writing.
  • Perform other reasonable duties as requested by supervisors.

Preferred qualifications

  • High school diploma or GED equivalent is preferred.
  • No related work experience or supervisory experience is specified.
  • No license or certification is specified.

Schedule and location

  • Full-time schedule; the posting states the position is not remote.
  • The listed work location is in Jeddah, Saudi Arabia.

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