Contracting & Administration Officer, MEA APAC
Role Overview
Provides administrative and operational support to Accor's Centre of Revenue Intelligence across Dubai, Bangkok, and Sydney.
Reports to the Senior Vice President, Topline Performance & Business Intelligence, MEA APAC; acts as a key liaison with Finance and People & Culture.
The role handles billing and contract administration, hotel onboarding, and operational processes across the region.
Key Skills for This Role
Full Job Posting
Role overview
Provides administrative and operational support to Accor's Centre of Revenue Intelligence across Dubai, Bangkok, and Sydney.
Reports to the Senior Vice President, Topline Performance & Business Intelligence, MEA APAC; acts as a key liaison with Finance and People & Culture.
The role handles billing and contract administration, hotel onboarding, and operational processes across the region.
Responsibilities
- Coordinate monthly billing; prepare and issue service contracts, invoices, and supporting documents according to agreed tiers and pricing.
- Monitor payments, support collections with Finance, resolve billing queries, and maintain accurate contract, pricing, service-tier, and amendment records.
- Track contract expiries, renewal windows, and notice periods; notify leadership of upcoming actions.
- Coordinate new hotel onboarding, including documentation, system access, technology subscriptions, and kick-off meetings.
- Maintain calendars and prepare leadership reporting on billing, contract pipeline, renewals, and operations.
- Support leave administration, payroll coordination, and new-starter onboarding with local People & Culture teams.
- Coordinate travel and expenses; maintain centralised documentation and provide general administrative and operational support.
Qualifications and requirements
- Bachelor's degree in Business Administration, Finance, Hospitality, or a related discipline.
- At least 4 years of administrative, operations, finance, or HR coordination experience; hospitality industry experience is required.
- Strong Microsoft Excel and financial or business administration systems proficiency.
- Discretion with confidential commercial information; strong organisation, attention to detail, prioritisation, communication, and stakeholder management.
- Comfortable working across countries, time zones, and cross-functional teams.
- Fluency in written and spoken English and at least one additional language is required; two additional languages are preferred.
About Accor
Accor is a global hotel group operating across 110 countries, with a portfolio spanning hotel brands, restaurants, bars, and other hospitality offerings.
Additional information
- Benefits include discounted rates across Accor hotels, food and beverage venues, and wellness centres; international career opportunities; and continuous learning and professional development.
Workplace
- The role is based in Dubai, United Arab Emirates.
Application information
- Interviews may take place before the advertisement closing date, and applications may close early.
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