{bc}
Apply
linkedin

Commercial Operations Associate

Beckman Coulter Life Sciences
Karnataka, IND
Full-time
Onsite
Discovered 1 months ago
Order-to-invoice processingCustomer serviceOrder managementOracleServiceMaxMicrosoft Excel

Full Job Posting

About Beckman Coulter Life Sciences

Beckman Coulter Life Sciences is a Danaher operating company focused on life sciences, diagnostics, biotechnology, laboratory automation, and innovations that accelerate scientific and healthcare outcomes.

The company uses the Danaher Business System and a continuous-improvement culture to develop solutions for scientists and laboratories.

Role Overview

The Customer Support Executive executes customer orders accurately and on time from order receipt through invoice.

The role coordinates quotations, proforma invoices, order processing, delivery follow-up, local vendor supplies, and customer communication.

The position works across internal functions and external vendors to process orders accurately in Oracle and ServiceMax, identify risks early, and provide timely customer updates.

The role reports to the Operations Manager and is an on-site position in Bengaluru.

Responsibilities

  • Execute order validation, entry, amendments, shipment coordination, invoicing, and document closure.
  • Prepare quotations and proforma invoices with accurate commercial details, taxes, pricing, and terms.
  • Process transactions in Oracle and ServiceMax and maintain complete records.
  • Resolve order holds, coordinate material availability, and escalate delivery risks to reduce backlog.
  • Coordinate with logistics, supply chain, sales, service, finance, and other stakeholders.
  • Manage local procurement by obtaining vendor quotations, tracking supply requests, and validating documentation.
  • Communicate order status, delivery commitments, documentation, and issue resolution to customers.
  • Support customer satisfaction and continuous process improvement.

Essential Requirements

  • Bachelor’s degree in any stream from a recognized institution.
  • Good written and verbal communication skills in English.
  • Verbal fluency in one or two regional languages.
  • At least 5 years of customer service, order management, or order execution experience.
  • Hands-on experience with order-to-invoice activities, customer communication, and delivery coordination.
  • Working experience with an enterprise resource planning system, preferably Oracle.
  • Experience with a field service or service-management platform such as ServiceMax.
  • Proficiency in office productivity tools, Excel, and operational reporting.

Preferred Experience

  • Experience in life sciences, diagnostics, medical devices, or another regulated customer-service environment is a plus.
  • Experience with local vendor coordination, backlog reduction, quotation management, and proforma invoice processing is a plus.

Benefits

  • Beckman Coulter Life Sciences offers competitive benefit programs, including healthcare programs and paid time off.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Beckman Coulter Life Sciences

Flow Cytometry Field Applications Manager - Upper Midwest/Northeast

, USA

Discovered 2 weeks agoFull-time

Commercial Operations Associate

, IND

Discovered 1 months agoFull-time

Senior Financial Analyst

, IND

Discovered 1 months agoFull-time

Commercial Operations Associate

, IND

Discovered 1 months agoFull-time

Commercial Operations Associate

, IND

Discovered 1 months agoFull-time

Senior Financial Analyst

Bengaluru, IND

Discovered 1 months agoFull-time

District Service Manager

, CAN

Discovered 1 months agoFull-time

Senior Manager - Global New Product Introduction (NPI) - Systems Hardware

Indianapolis, USA

Discovered 1 months agoFull-time