Collections Coordinator (Russian Speaker)
Role Overview
The role is described as Collections Coordinator in the source title and Collection Officer in the description.
Responsible for client payments, following up on outstanding dues, and timely collections in real estate development.
Key Skills for This Role
Full Job Posting
Role overview
The role is described as Collections Coordinator in the source title and Collection Officer in the description.
Responsible for client payments, following up on outstanding dues, and timely collections in real estate development.
Responsibilities
- Contact clients by phone, email, and SMS about upcoming or overdue payments; maintain a follow-up schedule and flag accounts for escalation.
- Answer client inquiries about invoices, payment schedules, outstanding amounts, and receipts; explain payment policies and procedures professionally.
- Keep accurate payment and follow-up records, update internal systems with payment statuses and balances, and report collections to management.
- Send payment reminders and confirmations, issue receipts, update clients on payment processing, and document collection-related communications.
Requirements
- Mandatory experience in real estate development collections and 2–3 years in collections or accounts receivable.
- Strong verbal and written communication, professional payment negotiation, and ability to handle difficult conversations.
- Proficiency in CRM, Excel, and accounting software related to real estate collections.
- Strong organization and attention to detail.
- The source title identifies the role as Russian Speaker; the description does not further specify language requirements.
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