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Collection Officer

Assa Abloy Entrance Systems LLC, UAE5 days ago5-10 years
ArabicExcel
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Via NaukriGulf·

About This Role

KEY ACCOUNTABILITIES:

  • Regularly and persistently chasing debtors by telephone, email, and letter.
  • Ensure customers pay on time and negotiate re-payment plans.
  • Coordinate with the site team for and seeking all required documents MIR / WIR for the payment application. In addition, ensure timely submission of payment applications and receipt of payment certificates.
  • Communicate outstanding debts in an efficient manner with customers as well as the rest of the business including accounts and sales teams respectively.
  • Identify incorrect invoices early, understand reasons, record, track, and recommend fixes.
  • Reconcile customer accounts.
  • Contribute to daily, weekly and month end collection reporting & account reconciliations.
  • Oversee the collection of customer accounts ensuring customer satisfaction.
  • Processing and generating reminder letters, monthly statements and obtain periodical balance confirmations.
  • Working to strict monthly and annual collections targets.
  • Ensure credit and collection policies and procedures followed.
  • Work closely with Accounts Receivable to ensure timely and accurate recording and allocation of cash receipts.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

  • Excellent communication skills, fluency in English is a must, Arabic admirable
  • Attention to detail
  • Data entry
  • 5-10 years experience in equivalent industries and Middle East region
  • Strong market understanding
  • Strong negotiation skills
  • Excellent knowledge of MS Office platform, Excel proficiency and Analysis skills preferred
  • Knowledge of MS DX Navision
  • Hands-on attitude
  • Ability to work in multi-cultural environments with high diversity

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