Client Relationship Executive - Software industry

About This Role

We are looking for an experienced and energetic Client Relationship Executive (CRE) to join our team in Deira, Dubai. The ideal candidate should have experience in ERP software sales, business development, and client relationship management, preferably within the UAE market.

The candidate will be responsible for promoting Afamia Enterprise Platform (ERP) — a modern cloud-based ERP solution designed for UAE businesses, including Accounting Software, HR & Payroll Software with WPS compliance, and VAT Accounting solutions.

About the Product

Afamia Enterprise Platform (ERP) is a modern cloud-based ERP suite that helps businesses automate operations, improve productivity, and gain real-time business insights. The platform includes:

• Accounting Software UAE
• HR & Payroll Software with WPS Compliance
• VAT Accounting Software UAE
• Financial Reporting & Analytics
• Business Process Automation Solutions

Key Responsibilities

• Conduct market research to identify potential clients and new business opportunities.
• Generate leads through cold calling, networking, referrals, field visits, and social media channels.
• Build and maintain strong relationships with SMEs, corporate clients, and business owners across the UAE.
• Arrange meetings and product demonstrations with prospective clients.
• Understand customer business requirements and recommend suitable ERP solutions.
• Deliver professional presentations on ERP software features, benefits, and implementation processes.
• Prepare quotations, proposals, and sales agreements.
• Negotiate contracts and successfully close sales deals.
• Coordinate with technical and implementation teams to ensure smooth onboarding of clients.
• Maintain regular follow-ups with clients to ensure customer satisfaction and long-term relationships.
• Prepare sales reports, pipeline updates, and performance reports for management.
• Participate in exhibitions, networking events, and business conferences on behalf of the company.
• Gather customer feedback and market insights and share them with management and product teams.

Requirements & Skills

• Proven experience as a Client Relationship Executive, ERP Sales Executive, or similar software sales role.
• Experience in ERP Software, Accounting Software, HRMS, Payroll Software, or SaaS solutions is highly preferred.
• Strong understanding of UAE business processes, VAT compliance, and HR/Payroll systems is an advantage.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in English (Arabic is an added advantage).
• Good knowledge of MS Office and CRM software.
• Ability to explain technical software solutions to non-technical clients.
• Self-motivated, result-oriented, and capable of achieving sales targets.
• Strong relationship-building and customer service skills.

Pay: Up to AED1.00 per month

Work Location: In person