Client Relationship Executive

Role overview

Key responsibilities

• Manage day-to-day communication and coordination with assigned clients; understand requirements and ensure timely delivery of services.
• Coordinate with internal accounting, tax, audit, AML, and business setup teams.
• Create and monitor project timelines, tasks, and deadlines; follow up with team members to keep projects on schedule.
• Provide project updates; handle client queries, requests, and escalations professionally.
• Prepare and share quotations, proposals, invoices, and other client-related documents when required.
• Follow up on pending payments and outstanding receivables; maintain records of projects, payments, and follow-ups.
• Coordinate internally to resolve client issues and support customer satisfaction.
• Identify opportunities for additional services and communicate them to relevant sales or team members; maintain professional client relationships.

Requirements

• Bachelor’s degree in Business Administration, Commerce, Management, or a related field.
• 2–5 years of experience in client servicing, account management, project coordination, customer success, or a similar role.
• Excellent communication and interpersonal skills; strong follow-up and negotiation skills.
• Good organizational and time-management abilities; able to handle multiple clients and projects simultaneously.
• Proficiency in MS Office or Google Workspace.

Preferred experience and tools

• Payment collection and receivables follow-up experience is preferred.
• CRM or project management software experience is an advantage.
• Experience in accounting, auditing, business consultancy, or a professional services firm is an advantage.

What the employer offers

• Opportunity to work with a growing professional services firm.
• Exposure to accounting, auditing, taxation, AML, compliance, and business advisory services.
• Professional growth, learning opportunities, and performance-based career development.

Pay

• Pay is listed as AED 1,974.76–4,000.00 per month.

Workplace

• Work location is in person.