Client onboarding Officer

Sparkae.ai is a Dubai-based Digital Media & Technology Agency specializing in Mobile App Development, Web Development, AI Automations, and Digital Solutions.

We help startups, SMEs, and enterprises transform ideas into scalable digital products.

We are expanding our sales team and looking for a driven Sales & Business Development Manager who can help us grow our client base across the UAE and GCC markets.

We are seeking a highly organized and results-driven Project Manager to oversee client projects from onboarding to final delivery.

The Project Manager will serve as the primary point of contact between the client and the internal team, ensuring projects are delivered on time, within scope, and within budget while maintaining high-quality standards.

路聽聽聽聽聽聽聽Lead project kickoff meetings with new clients

路聽聽聽聽聽聽聽Understand client requirements and translate them into clear project scope

路聽聽聽聽聽聽聽Act as the main communication bridge between client and internal team

路聽聽聽聽聽聽聽Provide regular project updates and progress reports to clients

路聽聽聽聽聽聽聽Manage client expectations and handle change requests professionally

路聽聽聽聽聽聽聽Develop detailed project plans, timelines, and milestones

路聽聽聽聽聽聽聽Define scope, deliverables, and resource allocation

路聽聽聽聽聽聽聽Coordinate with developers, designers, and AI specialists

路聽聽聽聽聽聽聽Monitor daily project progress and resolve bottlenecks

路聽聽聽聽聽聽聽Ensure deadlines and quality standards are met

路聽聽聽聽聽聽聽Assign tasks to team members and track performance

路聽聽聽聽聽聽聽Conduct internal meetings to ensure alignment

路聽聽聽聽聽聽聽Ensure collaboration between technical and creative teams

路聽聽聽聽聽聽聽Maintain clear documentation of tasks and responsibilities

路聽聽聽聽聽聽聽Identify potential risks and develop mitigation plans

路聽聽聽聽聽聽聽Ensure quality assurance processes are followed

路聽聽聽聽聽聽聽Conduct final review before client delivery

路聽聽聽聽聽聽聽Maintain proper project documentation

路聽聽聽聽聽聽聽Prepare status reports for management

路聽聽聽聽聽聽聽Create post-project evaluation reports

路聽聽聽聽聽聽聽Bachelor鈥檚 degree in Business, IT, Computer Science, or related field

路聽聽聽聽聽聽聽3+ years of experience in project management (preferably in digital/tech industry)

路聽聽聽聽聽聽聽Strong understanding of app development and web development lifecycle

路聽聽聽聽聽聽聽Knowledge of Agile/Scrum methodology preferred

路聽聽聽聽聽聽聽Excellent communication and client-handling skills

路聽聽聽聽聽聽聽Strong organizational and leadership abilities

路聽聽聽聽聽聽聽Ability to manage multiple projects simultaneously

路聽聽聽聽聽聽聽Experience in AI or automation projects

路聽聽聽聽聽聽聽PMP or Agile certification is a plus

路聽聽聽聽聽聽聽Strong problem-solving and decision-making skills

路聽聽聽聽聽聽聽Experience working in a fast-paced startup environment

路聽聽聽聽聽聽聽On-time project delivery rate

路聽聽聽聽聽聽聽Client satisfaction score

路聽聽聽聽聽聽聽Budget adherence

路聽聽聽聽聽聽聽Number of successfully completed projects

路聽聽聽聽聽聽聽Team productivity and efficiency

路聽聽聽聽聽聽聽Competitive salary package

路聽聽聽聽聽聽聽Performance-based incentives

路聽聽聽聽聽聽聽Career growth in a fast-growing tech company

路聽聽聽聽聽聽聽Dynamic and collaborative work environment