Captain Waiter / Waitress
Role Overview
The Captain Waiter ensures smooth dining-area operations by supervising waitstaff, maintaining service standards, and delivering a positive guest experience.
The role includes overseeing service, handling guest concerns, training junior staff, and coordinating with kitchen and management teams.
Key Skills for This Role
Full Job Posting
Role summary
The Captain Waiter ensures smooth dining-area operations by supervising waitstaff, maintaining service standards, and delivering a positive guest experience.
The role includes overseeing service, handling guest concerns, training junior staff, and coordinating with kitchen and management teams.
Responsibilities
- Greet guests and provide excellent service throughout their dining experience.
- Supervise and support waiters and junior staff during service.
- Ensure tables are properly set up and the dining area is clean and presentable.
- Take food and beverage orders accurately and coordinate with the kitchen team.
- Handle guest inquiries and resolve minor complaints promptly and professionally.
- Train and mentor new team members and assist with staff scheduling as needed.
- Maintain knowledge of menu items, ingredients, and special promotions.
- Follow hygiene, health, and safety regulations at all times.
Experience and language
- Two years of hotel or luxury restaurant experience is preferred.
- Arabic is preferred.
Pay
- Pay is QAR 2,200–2,500 per month.
Work arrangement
- Work location is in person.
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