Call Center Representative
About This Role
Job Title: Call Center Agent (Onsite)
Location: Dubai, UAE
Industry: Fintech
Work Type: Onsite (Dubai, UAE)
Experience Level: Freshers Welcome
Job Summary:
We are hiring enthusiastic and customer-focused Call Center Agents to join our growing fintech company in Dubai. This is a great opportunity for freshers looking to start their career in a dynamic and fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Assist customers with inquiries, complaints, and service requests
- Provide accurate information about products and services
- Maintain customer records and update databases
- Ensure high levels of customer satisfaction
- Follow communication scripts and company guidelines
Requirements:
- Excellent communication skills in English (additional languages are a plus)
- Strong interpersonal and problem-solving skills
- Basic computer knowledge
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
What We Offer:
- Attractive salary package
- Company-sponsored visa
- Career growth opportunities in the fintech industry
- Professional and supportive work environment
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