Call Center Representative (Languages: Malaysian, Indonesian, German, Japanese, and Thai)
About This Role
Job Title: Call Center Agent (Onsite)
Location: Dubai
Industry: Fintech
Work Type: Onsite (Dubai)
Experience Level: Freshers Welcome
Job Summary:
We are hiring enthusiastic and customer-focused Call Center Agents to join our growing fintech company in Dubai. This is a great opportunity for freshers looking to start their career in a dynamic and fast-paced environment.
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Assist customers with inquiries, complaints, and service requests
Provide accurate information about products and services
Maintain customer records and update databases
Ensure high levels of customer satisfaction
Follow communication scripts and company guidelines
Requirements:
Excellent communication skills in English (additional languages are a plus)
Strong interpersonal and problem-solving skills
Basic computer knowledge
Ability to work in a fast-paced environment
Positive attitude and willingness to learn
What We Offer:
Attractive salary package
Company-sponsored visa
Career growth opportunities in the fintech industry
Professional and supportive work environment
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