Call Center Agent
About This Role
Hiring: Call Centre Agent
Abu Dhabi, UAE
Peaksy Adventure Park & Family Restaurant is looking for a motivated and sales-driven Call Centre Executive to join our growing team!
If you are confident in sales, enjoy talking to customers, and can handle high-volume calls while achieving targets, we would love to hear from you.
Responsibilities:
- Handle inbound and outbound customer calls
- Convert inquiries into confirmed party bookings
- Follow up with leads through calls and WhatsApp
- Explain party packages, events, and promotions
- Update and maintain CRM records
- Coordinate confirmed bookings with operations team
- Deliver excellent customer service
KPI & Targets:
- 100–150 calls per day
- 50 WhatsApp/SMS follow-ups daily
- Monthly target: 120 hot leads converted into bookings
- KPI: Exceed 120 hot leads monthly
Requirements:
- Previous experience in call centre, telesales, or customer service preferred
- Fluent in English
- Arabic speaker is an advantage
- Strong communication and sales skills
- Experience with CRM systems preferred
- Target-driven and energetic personality
- Ability to work under pressure
Salary & Benefits:
- AED 2,500 – AED 3,000
- Incentives/commission based on performance
- Career growth opportunities
- Friendly and dynamic work environment
Must have own visa.
Please do not apply if you require company sponsorship.
Apply now by sending your CV to:
hr@peaksy.ae
Pay: AED2,500.00 - AED3,000.00 per month
Work Location: In person
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