Call Center Executive
Skills
About This Role
Overview
Provide excellent customer service by attending to incoming calls within the quality guidelines
Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores
Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
Maintains customer records by updating customer history through service requests/complaints and Notes Maintain confidentiality of the bank s customers and data
Ensure the business meets its obligations under the Bank s Policies and Standards and under local laws/regulations
Attend to special tasks assigned by team leader and Managers
Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates
Ensure self-punctuality, adherence of policies & procedures and discipline to the Centre
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Call Center Supervisor
ZULEKHA HOSPITAL LLC · Dubai
Supervising the overall dept and co-ordinating with doctors, customer relation managers regarding queries and complaint received from the patients through calls. Preparing Inqui...
Skills
Call Center Executive
NMC healthcare LLC · Abu Dhabi
First point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely an...
Skills
Yesterday
Apply Now↗Apply Now ↗NOC & Call Center Manager
VaporVM · Dubai
NOC & Call Center Manager The NOC & Call Center Manager leads both the technical 24/7 Network Operations Center (NOC) and the customer-facing Call Center. This pivotal role bridges the gap between deep technical infrastr
Skills
Yesterday
Apply Now↗Apply Now ↗Cashier cum Call Center Agent
SKS FISH AND ANIMAL TRADING · Dubai
We are looking for Arabic Cashier cum Call Centre Agent ( Male & Female Both ) Preferred Arabic Only Duties & responsibilities Answer incoming calls promptly and professionally, addressing customer inquiries, requests,
Skills
Yesterday
Apply Now↗Apply Now ↗Call Center Agent
Luxurious Flower · Dubai
Call Center Agent – Real Estate & Client Relations We are looking for a confident, well-spoken, and highly organized Call Center Agent to join our growing luxury real estate and property transformation team in Dubai. The
Skills
2 days ago
Apply Now↗Apply Now ↗Call Center Agent – Arabic Speaking (F&B )
AAR Enterprises · Abu Dhabi
We are a leading Food & Beverage group looking for a Arabic-speaking Call Center Agent to manage customer orders, delivery coordination, and support inquiries. We are seeking someone with strong communication skills who
Skills
2 days ago
Apply Now↗Apply Now ↗Call Center Representative
Suite Life Residential Property Care Services L.L.C · Dubai
The Call Center Representative is responsible for handling inbound and outbound calls, responding to customer inquiries, resolving complaints, and providing accurate information regarding company services. The role requi
Skills
2 days ago
Apply Now↗Apply Now ↗Call Center Agent
Dr Firas Dental & Orthodontic Center · Abu Dhabi
Job Overview Dr. Firas Dental & Orthodontic Center is currently looking for a professional and customer-focused Call Center Agent to join our team in Abu Dhabi. The successful candidate will handle patient communications
Skills
2 days ago
Apply Now↗Apply Now ↗Call Center Agent
Confidential Company · Sharjah
Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while demonstrating adaptability and problem-solving skills.
Skills
3 days ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required