Business Support Partner GEM

Serve as the primary contact for country Sales and Marketing teams, external customers, local HCP/HCO/PCO organizations, preferred vendors and conference organizers by providing information, answering questions and directing stakeholders to appropriate resources.

Lead Internal Request Form (IRF) management for local HCP events and activities based on documented internal requests while ensuring proactive communication and partnership with all stakeholders throughout the process.

Support cross-country and cross-divisional IRF activities, as needed.

Lead the organization and logistical coordination of local HCP events, internal trainings and meetings in partnership with Sales and Marketing teams and, when applicable, collaborate with EMEA and global teams.

Manage Purchase Requisitions (PRs) and Purchase Orders (POs), including vendor setup requests, payment terms, quotations, budget coordination and third-party interactions in collaboration with the Business Support Central Services team.

Support invoice processing, payment follow-up and invoice status tracking and may assist Financial Planning and Analysis (FP&A) teams with operating expense tracking and budget monitoring.

Provide administrative support to the business, including maintaining internal files, preparing reports, letters and spreadsheets and coordinating logistics, contracts, schedules and communications related to meetings and events.

May serve as a subject matter expert within the Business Support function by providing guidance and strategic support to GEM and EMEA teams.

Ensure awareness of and compliance with applicable standard operating procedures, quality standards and regulatory requirements.

Provide administrative support during internal and external audits related to HCP interactions, meetings and events.

Collaborate with other Business Support team members on internal meetings and events in accordance with country-specific regulations and requirements.

Support new service requests and participate in EMEA and regional projects and assignments aligned with Business Support leadership priorities.

Travel as needed to support local and international events, GEM meetings and conferences in collaboration with Business Support team members and in accordance with Boston Scientific meeting guidelines.

Handle confidential information with discretion and ensure information is shared appropriately with internal and external stakeholders.

Demonstrate a strong commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all documented quality processes and procedures.