Business Manager

About This Role

Your mission:

Business Managers provide operational rigor across the region and play a pivotal role in coordinating between business units and sales teams. They deliver business intelligence and strategic support to local Sales Leaders, helping ensure a strong commercial environment that enables the achievement of sales targets.

What you will do:

• Ownership of end-to-end sales process starting from demand creation to sell-in with all steps.
• Through a thorough understanding of market situation, competitive environment and channel structure / dynamics, work with Sales Management, Business Unit and Marketing Services to develop and implement a ‘Go-to-Market’ plan for allocated channels.
• Using data provided by the Commercial Team (Finance) and feedback from Sales, develop and maintain a sales achievement commentary for use in regular business review meetings (e.g. MBR etc.) and reports (e.g. R3).
• Assess requests for special pricing, checking completeness of data and reasonableness of request, and approve/decline as appropriate.
• Oversee and manage the promo fund allocation to support the sales teams and to stimulate profitable revenue generation.
• Track and report any gaps in achievement vs. target and contribute to discussions / proposals to close the gap. Once approved, support implementation of the actions.
• Support the Sales Manager in the development of local commercial conditions within the framework of the respective Commercial Policy. Contribute to the annual Commercial Policy review.
• Monitor and review the effectiveness / efficiency of the Sales Automation Tools (e.g. CRM1, CRM2 etc.) and processes and make recommendations for improvement as necessary.
• Track the current and potential sales within the ‘Pipeline’ and use this knowledge to provide input to the sales forecast ‘enrichment’ process.
• Provide comprehensive business review and support to the Sales Manager in the development of the annual Business Plan (BP), and quarterly BP reviews.
• Actively and regularly engage with the META-CWA Business Unit to ensure that the situation and requirements of the region are represented and understood at central level (e.g. market / competition commercial situation, channel requirements etc.).
• Ensure proper and early escalation to the META-CWA Business Unit, of key region issues and follow-up to ensure necessary countermeasures are taken.
• Support the Sales Leader by facilitating the target setting process for the commission of sales people, and the channel accounts
• Drive the sales forecast process and manage input from key stakeholders such as Sales, Planning and Finance, for timely and accurate revenue expectation through regular business reviews (MBR/QBR).
• Ensure commercial execution is in line with agreed commercial policy and liaise between Sales Teams and Business Units to manage profitability.
• Ensure alignment between pipeline, forecast and invoicing timing (M0/M1/M2) to improve revenue visibility and predictability.
• Support sales teams on commercial fundamentals (forecast quality, tender process, profitability mindset).

What we ask for:

• Product / Business Management/Commercial background within a related industry.
• Retail experience is an advantage
• Ability to logically assess and assimilate information from a variety of sources.
• Good communication skills at management level.
• Technology oriented.

What we offer:

Benefits

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

Our heritage

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running