Business Development Lead

About This Role

8 - 15 Years 2 Openings Dubai

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue.

Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.

Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice s. We are also distributing loans to these partners via our ‘Paytm for Business’ App.

About the Role:

We are building an enterprise-grade AI inference and agentic platform that powers real-time AI workloads across voice, customer experience, risk, analytics, and operations.

This role is responsible for opening and closing new enterprise accounts across the MENA region. The focus is on selling AI-led SaaS platforms such as voice agents, CX automation, agentic workflows, and inference infrastructure to large enterprises.

This is a hands-on role for someone who enjoys building pipeline from scratch, engaging senior buyers, and shaping early go-to-market motion.

Key Responsibilities :

• Own new customer acquisition across enterprises running contact centres, CX platforms, digital operations, or AI initiatives

• Sell AI-led SaaS and platform solutions including voice agents, agentic workflows, and AI inference platforms

• Engage with CIOs, CTOs, Heads of Digital, CX, Operations, and Innovation

• Identify and qualify AI use cases across customer support, sales, retention, analytics, and operational automation

• Build and manage a pipeline of net new enterprise opportunities

• Run full sales cycles from discovery to close, including pilots and evaluations • Work closely with product and engineering to shape solutions for customer needs

• Structure commercial proposals and multi-year contracts

• Maintain a disciplined sales cadence with clear forecasting and pipeline hygiene

Qualification

• 6 to 10 years of experience in enterprise SaaS or AI solution sales • Prior experience selling AI, CX, contact centre, voice, automation, or data platforms

• Comfort selling platform solutions rather than single features

• Ability to run complex, multi-stakeholder enterprise sales cycles

• Strong discovery skills and ability to translate AI capabilities into business outcomes

• Hunter mindset with high ownership and accountability

• Experience working in early-stage or build-phase environments is a plus

What You Can Expect

• Opportunity to help build a new AI platform business in MENA

• Exposure to cutting-edge AI inference and agentic systems

• High autonomy and direct access to founders and product leadership

• Clear impact on revenue, product direction, and GTM strategy

• Competitive compensation with performance-linked upside