Business Analyst
Role Overview
The Business Analyst supports meaningful change across M Group, working with business and technical teams.
M Group support roles help more than 11,000 people deliver infrastructure services across water, energy, transport, and telecom.
Key Skills for This Role
Full Job Posting
Role overview
The Business Analyst supports meaningful change across M Group, working with business and technical teams.
M Group support roles help more than 11,000 people deliver infrastructure services across water, energy, transport, and telecom.
What you will do
- Understand business challenges, identify improvement opportunities, and translate needs into actionable requirements.
- Build stakeholder relationships, facilitate workshops, and analyse processes, systems, and data.
- Gather and document requirements and support testing and implementation throughout the change lifecycle.
- Collaborate with Product, Engineering, and Delivery teams on project and product outcomes.
- Use structured analysis to inform decisions, manage risks and dependencies, and support consistent change delivery.
Essential qualifications and experience
- Experience delivering Business Analysis activities across projects or programmes.
- Strong requirements gathering, analysis, and documentation skills.
- Excellent stakeholder engagement, communication, and workshop facilitation skills.
- Knowledge of process mapping, data analysis, and Business Analysis best practices.
- Proactive approach to learning and continuous professional development.
Desirable qualifications and experience
- BCS Business Analysis qualification or working towards one.
- Experience in infrastructure, utilities, or other regulated industries.
- Knowledge of Lean or process improvement methodologies.
- Experience using Azure DevOps or similar tools.
- Experience in Agile, Waterfall, or hybrid delivery environments.
Benefits
- Matched or contributory pension, online GP service, employee assistance programme, retail discounts, and life assurance.
- Cycle-to-work, salary finance, give-as-you-earn, enhanced family leave, and reward and recognition schemes.
- 25 days of annual leave plus bank holidays, discretionary bonus, private healthcare, and a referral reward.
About M Group
M Group describes its culture as responsible, open, collaborative, and ambitious, and highlights inclusion networks and veteran recruitment.
The company offers industry-recognised programmes, training, and development.
Application notes
- Some roles may involve third-party background checks, and some require drug and alcohol testing during induction and onboarding.
- Vacancies may close before the stated closing date; the advert advises applying as soon as possible.
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