Business Analyst (IT)

About the Role

Your Duties Would Include

• Investigate and analyse business operational requirements, identify problems and opportunities.
• Capture and document business requirements in conjunction with internal and external stakeholders.
• Assist in the analysis of stakeholder objectives and business priorities.
• Support business units in preparation of business cases for automation, IT solution procurement processes.
• Support business units in preparation of business cases for automation, including where procurement processes are involved, and identify tangible & intangible benefits, project NPV, ROI etc.
• Work alongside QRIT Account Management team to deliver IT solutions that meet the business needs.
• Analyse and document the business requirements, system interface specifications and non-functional requirements, strictly following the QRIT SGI guidelines and templates.
• Ensure timely reviews and sign-off of the documentation.
• Conduct domain and requirements training sessions for the software delivery teams.
• Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.
• Manage interactions with external/internal IT teams for designing and documenting the system interfaces.
• Identify and document test scenarios, test data and test case.

Qualifications

• Bachelor's in Engineering with at least 4+ years of job-related experience.
• 5 years in Software Development and Maintenance.
• Degree in Engineering / Computer Science / Mathematics / Sciences / Commerce / relevant major.
• Good understanding of Software Development Life Cycle and Software Quality Assurance processes.
• Must have hands-on experience in requirements analysis and documentation.
• Must have good analytical skills.
• Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.
• Practical understanding of AI-assisted SDLC and requirements-engineering workflows.
• Strong understanding of airline business processes and supporting systems, including Crew Rostering, Crew Tracking, Crew Training Management, compliance management, and crew operations platforms.

Preferred

• Degree / Honours / Masters in Engineering / Computer Science / Business Administration.
• 8+ years in Software development and maintenance, with key roles played in application design and production maintenance and support application performance management.
• Airline industry experience though not essential would be an added advantage.
• Prince 2 or PMP certification will be an added advantage.
• Excellent communication, presentation, and workshop facilitation skills.
• Knowledge of Pilot & Crew Training Management Systems and their integration with flight operations, safety management, crew compliance, licensing, qualification tracking, and regulatory requirements (IATA/ICAO/QCAA/EASA as applicable).

About Qatar Airways Group

How To Apply

• Complete the application form and upload your CV for review and consideration.