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indeed

Business Analyst (Arabic)

Digital Roots GTC
Dubai, UAE
Fulltime, Contract
Onsite
Discovered 2 weeks ago
Business analysisProcedure documentationInterviewing process ownersSOP writingRACI matricesBPMN process mapping

Full Job Posting

Role overview

UAE-based contract role described as full time.

The role involves interviewing and observing staff and turning process information into accurate Arabic procedures.

What you'll do

  • Conduct interviews and process walkthroughs with staff and process owners.
  • Draft procedure cards, SOPs, and RACI matrices in professional Arabic.
  • Record steps, actors, systems, documents, timings, and waiting times.
  • Draft and review BPMN process maps with the process lead.
  • Manage comments and corrections for assigned units through sign-off.

What you need

  • 5+ years in business analysis or procedure documentation.
  • Experience conducting interviews and writing SOPs in Arabic.
  • Ability to read and draft BPMN process maps.
  • Native-standard written Arabic and good working English.

Additional advantages

  • UAE government sector experience.
  • Visio, Bizagi, or a similar modelling tool.
  • Media, licensing, or regulatory knowledge.

Work location

  • Work location is in person.

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