Business Analyst

Company Description

Introduction

• The Lead Business Analyst’s role is to analyze, evaluate, and optimize business, financial, and operations processes in support of organizational goals.
• This includes:
• Gathering and analyzing data in support of business cases, proposed projects, and systems requirements.
• Generating and compiling reports based on findings, including identifying causes and recommending solutions to process issues.
• Applying strong communication, analytical, and problem-solving skills to help ensure business operations are effective and aligned with organizational goals.
• ***Responsibilities:***
• ***Strategy & Planning:***
• Meet with decision makers, systems owners, and end users to define business, financial, and operational requirements and goals.
• Lead workshops and meetings to understand and improve current business processes.
• Analyze the effectiveness and efficiency of existing processes and develop strategies for improvement.
• Define project scope and outcome criteria to support performance measurement.
• ***Acquisition & Deployment:***
• Conduct research and evaluation on business systems and solutions to support recommendations.
• Assist with business case development and cost/benefit analysis for proposed initiatives.
• ***Operational Management:***
• Prepare and deliver detailed reports and recommendations that address existing and potential process issues.
• Perform ROI and cost-benefit analyses to support business decisions.
• Ensure alignment and integration of business processes across departments.
• Provide training and orientation to users on new or revised processes.
• Mentor or guide junior analysts or team members.

Knowledge & Experience

• Proven experience in business process analysis, reporting, and stakeholder engagement.
• Experience using data for reporting and decision-making (e.g., spreadsheets, flowcharts, dashboards).
• Strong analytical and creative problem-solving skills.
• Excellent communication, presentation, and documentation skills.
• Proven project management experience within business analysis contexts.
• High attention to detail and logical thinking.
• Ability to communicate technical concepts in user-friendly language.
• Strong customer service orientation.
• Comfortable working in a team-oriented, collaborative environment.
• Self-motivated and able to work under pressure and prioritize tasks effectively.

Required Experience

• ***
• Minimum: 8+ years as a Business Analyst***
• ***Academic Qualification: The Lead Business Analyst will have a bachelor’s degree and associate degree.***