Barista

Role Overview

Key Responsibilities

• Deliver warm, professional, and personalized service to all guests.
• Engage with guests to understand their preferences and recommend suitable beverages and food pairings.
• Anticipate guest needs and respond promptly to requests and concerns.
• Ensure all guest interactions reflect Rosewood's culture of genuine hospitality and luxury service.
• Prepare and serve coffee, espresso-based beverages, teas, fresh juices, mocktails, and other specialty drinks according to established recipes and standards.
• Operate and maintain coffee machines, grinders, and related equipment.
• Monitor beverage quality, consistency, presentation, and temperature before serving.
• Maintain detailed knowledge of coffee origins, brewing methods, and beverage offerings.
• Ensure workstations, counters, and service areas are clean, organized, and fully stocked at all times.
• Conduct daily opening and closing procedures in accordance with departmental standards.
• Monitor inventory levels and communicate replenishment requirements to supervisors.
• Assist with stock rotation following FIFO procedures and minimize wastage
• Adhere to all food safety, HACCP, and sanitation standards.
• Maintain personal grooming and hygiene in line with Rosewood standards.
• Ensure all equipment is cleaned and maintained according to manufacturer guidelines.
• Follow health, safety, and emergency procedures at all times.

Qualifications And Requirements

• Professional Barista certification preferred.
• Minimum 1 2 years of experience as a Barista in a luxury hotel, premium caf , restaurant, or hospitality environment.
• Experience with specialty coffee preparation and espresso-based beverages preferred.

• Skills & Competencies

• Strong coffee preparation and latte art skills.
• Excellent guest service and communication abilities.
• Knowledge of coffee beans, brewing techniques, and beverage trends.