BA Cityflyer Analytics & Insights Analyst
Role Overview
The Analytics & Insights Analyst helps the businesses make better operational and commercial decisions by transforming data into actionable insight.
The team develops reporting, analytical, and AI solutions and supports strategic initiatives that drive airline performance.
Key Skills for This Role
Full Job Posting
About BA Cityflyer
BA Cityflyer is part of the British Airways family and serves business and leisure customers from London City Airport.
The role supports both BA Cityflyer and BA Euroflyer within the Subsidiaries Analytics & Insight team.
The role
The Analytics & Insights Analyst helps the businesses make better operational and commercial decisions by transforming data into actionable insight.
The team develops reporting, analytical, and AI solutions and supports strategic initiatives that drive airline performance.
Salary
- The listed salary depends on location: £44,900 to £49,826 for London and £40,230 to £44,751 for Manchester.
What you will do
- Analyse data to provide actionable insight, recommendations, and decision support.
- Undertake ad-hoc analysis to answer business questions and investigate performance issues.
- Build, maintain, and enhance reporting, dashboards, and analytical models.
- Support strategic projects with analytical expertise and evidence-based recommendations.
- Present findings and insights to stakeholders across the business.
- Deliver high-quality management information to support decision-making.
- Support planning and forecasting activities.
- Work with operational, airport, and commercial datasets to identify opportunities and improve performance.
What you will bring
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills, including the ability to explain complex information clearly.
- Ability to combine data analysis with commercial and operational understanding.
- Stakeholder management and relationship-building skills.
- Ability to manage multiple priorities and projects simultaneously.
- Motivation and drive to deliver high-quality outcomes.
- Curiosity and willingness to learn, investigate data, and share knowledge.
- Professionalism, integrity, and focus on safety, security, and customer outcomes.
Essential experience
- Numerate degree or equivalent relevant experience.
- Experience using Excel, SQL, or similar analytical tools.
- Experience with data visualization and reporting tools.
- Strong written and verbal communication skills.
- Experience analysing data and translating findings into recommendations.
Desirable experience
- Experience using Python.
- Experience building AI agents.
- Knowledge of British Airways systems and data sources.
- Experience in Revenue Management, Finance, or a related analytical discipline.
Benefits
- Benefits include salary sacrifice schemes, a Health Cash Plan, gym and retail discounts, and British Airways staff travel benefits.
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