B2B Sales Products Officer

Synopsis

Accountabilities

• Manage pricing and incentive modelling templates to accurately reflect product and program offerings, in collaboration with relevant stakeholders
• Maintain and update incentive contract templates, ensuring compliance with current regulations and company policies.
• Effectively manage and organize internal and external inboxes, for inquiries, providing prompt responses and forwarding critical matters to appropriate team members .
• Utilize CRM systems to track, organize and manage customer data, ensuring accurate and up-to-date information is maintained .
• Create together with the Manager B2B products and contracts new sales programs focusing on specialty segments like Marine, Embassies or Students. .
• Facilitate clear and timely communication with internal customers, in particular BDU’s, addressing their inquiries, concerns and providing necessary information on products, programs and policies .
• Collaborate with sales policies & communication team to ensure accurate representation of relevant agency and corporate sales policies, keeping them updated and communicated internally and externally .
• Generate regular and ad-hoc reports to provide insights into sales performance, customer trends and program effectiveness, aiding in strategic decision-making .
• Maintain a strong understanding of the products, programs and offerings to provide accurate and informative support to customers and sales teams

& Experience

• Bachelors degree, 4 plus years work experience in a related field .Sales experience, or experience in supporting a field sales organization desired
• Strong team player, with cultural awareness & understanding required.
• Numerate and analytical mindset with the ability to generate and interpret reports.
• Proven experience in sales support, administration, or a similar role .
• Strong efficiency in MS Office Suite and CRM software.
• Excellent organizational skills with keen eye for detail .
• Exceptional communicational skills, both written and verbal .
• Ability to manage multiple tasks and deadlines in fast-paced environment.
• Strong problem solving abilities and a customer-centric mindset
• Familiarities with pricing models, legal contracts and sales policies is a plus

About Etihad Airways

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