Automation Engineer, Customer Education

About Harvey

Role Overview

What You Will Do

• Build and maintain AI agents with Anthropic Claude and OpenAI LLM APIs for content creation, review, and publishing workflows.
• Own and optimize Skilljar and Sanity CMS integrations for reliable and extensible content publishing.
• Identify content-operations bottlenecks and build automation to improve speed and scalability.
• Partner with Product, User Operations, and GTM to identify system improvements and AI-driven innovation.
• Explore interactive learning components based on instructional design direction from team members.

What You Have

• At least 5 years of automation engineering experience with API integration design and development.
• Proficiency with HTML, CSS, JavaScript, and React or a similar modern web technology.
• Hands-on experience building AI agents and LLM-powered workflows, including prompt engineering and API integrations.
• Experience supporting production systems end to end, ideally with LMS, CMS, or similar content delivery infrastructure.
• Ability to work autonomously, translate business needs into well-architected solutions, and communicate technical tradeoffs clearly.
• Comfort working in documentation-heavy or content-operations environments.

Nice to Have

• Familiarity with content governance or audit systems, automated review triggers, and freshness logic.
• Experience operating AI video generation pipelines with ElevenLabs or an equivalent tool.
• Experience coding interactive elements within LMS platforms.

Compensation

• The listed compensation range is $123,600 to $185,400.
• The source also indicates equity and bonus offerings, without specifying their amounts or terms.