Automation Engineer, Customer Education

About Harvey

Role overview

What you will do

• Build and maintain AI agents using Anthropic Claude, OpenAI, and other LLM APIs for content workflows.
• Own and optimize Skilljar and Sanity CMS integrations for reliable and extensible publishing.
• Identify content-operations bottlenecks and build automation to improve speed and scalability.
• Partner cross-functionally on systems improvements and AI-driven innovation in customer education.
• Explore interactive learning components guided by instructional design direction.

Required experience

• At least 5 years of automation engineering experience with API integration design and development.
• Proficiency with HTML, CSS, JavaScript, and React or a similar modern web technology.
• Hands-on experience with AI agents, LLM-powered workflows, prompt engineering, and LLM API integrations.
• Experience supporting production systems end to end, ideally involving LMS, CMS, or content delivery infrastructure.
• Ability to work autonomously, architect technical solutions, communicate clearly, and collaborate with non-technical teammates.
• Comfort working in documentation-heavy or content-operations environments.

Preferred experience

• Familiarity with content governance or audit systems, automated review triggers, and freshness logic.
• Experience operating AI video-generation pipelines with ElevenLabs or an equivalent tool.
• Experience coding interactive LMS elements.

Compensation

• The listed compensation range is $123,600 to $185,400.
• The posting also states that equity and bonus opportunities may be offered.
• No compensation cadence is specified.