Auto After Sales Director
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Drive growth in automotive aftersales through strategic planning, operational excellence, team leadership, and customer relationship management, requiring strong leadership and.
Key Skills for This Role
Full Job Posting
Overview
Our client is a leading, large-scale company in the Automotive industry.
The Group Aftersales Director will be responsible for driving growth and providing focused leadership across all service divisions, ensuring both Principals and customers receive exceptional service while maintaining strong growth margins.
Key Responsibilities
- Strategic Planning: Define and implement long-term business policies to improve customer satisfaction, efficiency, and overall profitability across all departments.
- Operational Excellence: Oversee workshop and bodyshop operations, ensuring equipment optimization and full compliance with manufacturer and Health & Safety standards.
- Inventory & Parts Management: Supervise the Parts Manager and manage service/maintenance contracts, menu pricing, and stock clearance strategies.
- Customer Journey & CRM: Act as the final decision-maker for customer complaint resolutions, focusing on a "Fix It Right First Time" policy to boost loyalty.
- Team Leadership: Lead and mentor a senior team, including Bodyshop, Service, and Parts Managers, while implementing KPIs and succession plans.
- Risk & Facility Management: Conduct regular risk evaluations and ensure all facilities meet global manufacturer audit requirements.
- Financial Oversight: Evaluate divisional financial data and work with Marketing to plan future promotions that drive vehicle conversion and sales.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Client of Aroma City Group
Group Treasury Manager
Saudi Arabia, KSA
Overview Our client is a leading Mega company in the field of Contracting. We are seeking a highly seasoned, strategic, and analytical Group Treasury Manager to oversee the grou...
Finance Manager
Saudi Arabia, KSA
Overview Our client is a leading large company in the field of Health Care, operating out of the prestigious Western Province - Red Sea Project. They are seeking a highly season...
Group Sales & Marketing Director
Saudi Arabia, KSA
Our client is a leading Large company in the field of Manufacturing / FMCG Food and Non-Food. We are seeking a visionary and dynamic Group Sales & Marketing Director to join the...
Head of Marketing (Retail)
Saudi Arabia, KSA
Description: Overview Our client is a leading large-scale organization operating in the Fashion and Cosmetics Retail sector. We are seeking a visionary and highly accomplished H...
GIS Technical Sales Specialist
Qatar, QAT
GIS Technical Sales Specialist Are you a geospatial expert who loves solving client puzzles and closing deals? We re looking for a GIS Technical Sales Specialist to bridge the g...
Strategy PMO (Conglomerate)
Saudi Arabia, KSA
Overview Our client is a leading Large company in the field of Conglomerate. Operating as a major player with a highly diversified portfolio, the organization drives impactful, ...
Senior Internal Controls Auditor
Saudi Arabia, KSA
Overview Our client is a leading large company in the Industrial Group sector, currently looking to hire a seasoned Senior Internal Controls (Auditor) to be based at their headq...
Group Procurement Director
Jeddah, KSA
Overview Our client is a leading Large company in the field of Industrial Group (Manufacturing FMCG Food and Non Food). We are seeking a visionary, high-caliber professional to ...
Group Treasury Manager
Saudi Arabia, KSA
Finance Manager
Saudi Arabia, KSA
Group Sales & Marketing Director
Saudi Arabia, KSA
Head of Marketing (Retail)
Saudi Arabia, KSA
GIS Technical Sales Specialist
Qatar, QAT
Strategy PMO (Conglomerate)
Saudi Arabia, KSA
Senior Internal Controls Auditor
Saudi Arabia, KSA
Group Procurement Director
Jeddah, KSA