Associate Manager - Strategic Account Management

About YASH Technologies

About the Role

Market and Account Growth Acceleration

• Conduct account research and competitive landscape analysis for account mining, strategic planning, and new market penetration.
• Develop account briefs and intelligence reports for Business Development Leaders and Client Partners.
• Collaborate on target industry mapping and identify partnership opportunities.

Account and Delivery Alignment

• Manage assigned accounts while maintaining relationship continuity, governance adherence, and client satisfaction.
• Interface with Service Lines and Delivery teams to track milestones, surface risks, and provide timely visibility.
• Monitor contract renewals, delivery SLAs, and risk flags, escalating issues as needed.

Sales Operations and Execution

• Maintain CRM accuracy across pipelines, contacts, and opportunities.
• Track pursuits and client discussions to support execution discipline.
• Prepare dashboards, account plans, and governance reports.
• Coordinate proposal logistics with Service Line teams for timely submissions and process compliance.

Who You Are

• The role requires adaptability across account management, research, and delivery coordination.
• The role requires accuracy, follow-through, consistency across time zones, analytical thinking, and competitive research skills.
• Strong written and verbal communication, professional presence, cross-cultural fluency, collaboration, initiative, and curiosity are expected.

Qualifications

• 2–5 years of post-MBA experience in business development, client management, sales operations, or management consulting.
• Experience managing multiple priorities and stakeholders in a fast-paced, matrixed environment.
• Proficiency with CRM tools and strong data management discipline.
• Experience in IT services, consulting, or technology solutions is a plus.
• A bachelor's degree and an MBA or equivalent postgraduate degree are required.

Workplace Principles

• YASH describes a workplace centered on flexible work arrangements, trust, transparency, open collaboration, and support for business goals.
• The company promotes stable employment, continuous learning, and an ethical corporate culture.