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Assistant Store Manager (Full-Time)

Pandora Jewelry
Liverpool, GBR
Full-time
Onsite
£25,000–£40,800 per year
Discovered 3 weeks ago
Retail store operationsSales performance and profitabilitySales and KPI analysisTeam leadership and coachingCustomer serviceVisual merchandising

Full Job Posting

Role overview

Assistant Store Manager role at Pandora, supporting the Store Manager in store operations and commercial performance.

The role leads and develops the team, models the selling ceremony, and supports successful store trading when the Store Manager is absent.

The posting states 40 hours per week and permanent employment.

Schedule

  • The advert lists work across Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays.
  • The stated working hours are 40 per week.

Pay and benefits

  • Pay is £25,000–£40,800 per year, full-time equivalent.
  • Monthly bonus is 10% when sales targets are achieved, with potential for 20% when stretch targets are achieved.
  • Benefits listed include a jewellery uniform allowance, employee discount, access to jewellery to wear at work, and discounts through an online benefits platform.
  • The posting also mentions wellbeing, financial, and legal support through Retail Trust.

What you'll do

  • Drive store performance through analysis of sales, KPIs, and customer feedback.
  • Support sales strategies and champion visual merchandising and product displays.
  • Build and develop an inclusive, high-performing team through communication, feedback, and development conversations.
  • Model the brand's selling ceremony, product knowledge, and customer-service standards.
  • Resolve escalated customer issues professionally.
  • Support rotas, stock control, till operations, security, health and safety, and compliance.
  • Plan staffing levels and maintain shop-floor standards and operational performance.

Successful candidate

  • Proven experience driving store sales and profitability.
  • Ability to deliver exemplary customer service and establish and coach a high-performing team.
  • Strong communication and organizational skills; able to multitask, prioritize, and adapt to changing needs.
  • Positive attitude, enthusiasm for Pandora products and values, and a growth mindset.
  • Experience with a leading brand and/or desirable consumer-product retailing is preferred.
  • Senior supervisor or current assistant manager experience is presented as a suitable background.

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