Assistant Store Manager (Full-Time)

Compensation and employment

• The role is full-time and permanent.
• The stated pay range is £25,000 to £38,400 per year on a full-time equivalent basis.
• The role includes a monthly bonus of 10% when sales targets are achieved, with potential for 20% when stretch targets are achieved.

Working schedule

• The role requires availability across Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays.
• The source does not state a specific number of weekly hours.

Role overview

Commercial focus

• Analyze sales, KPIs, and customer feedback to make commercial decisions.
• Support business strategies that deliver sales targets.
• Champion visual merchandising and product displays according to brand guidelines.

Leadership and customer experience

• Build, lead, and develop a diverse, inclusive, and engaged team.
• Provide clear communication, feedback, and development conversations.
• Role-model the company's values and selling ceremony on the shop floor.
• Deliver excellent customer service and resolve escalated issues professionally.

Store operations

• Support rotas, stock control, till operations, security, health and safety, and compliance.
• Plan staffing levels around commercial needs and seasonal trends.
• Maintain shop floor standards, stock management, and operational excellence.

Successful candidate

• Proven experience driving sales and profitability in store.
• Ability to build and coach a high-performing team and promote exemplary customer service.
• Strong communication and organizational skills with the ability to multitask and prioritize.
• Adaptability, flexibility, a positive attitude, and enthusiasm for the company's products and values.
• A growth mindset with willingness to receive feedback and embrace change.
• Prior experience with a leading brand or desirable consumer product retailing is preferred.

Benefits

• The benefits package includes employee discounts and an annual jewellery uniform allowance.
• Additional benefits include retail, hospitality, and entertainment discounts and support for health, wellbeing, financial advice, and legal matters.