Assistant Revenue Manager
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Key skills for this role
About the Role
In charge of Revenue, Reservations and Operator department. Revenue Management & Pricing Monitor daily room rates and occupancy levels. Update room pricing across distribution channels (OTA, GDS, hotel website).
Key Skills for This Role
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Overview
In charge of Revenue, Reservations and Operator department.
Revenue Management & Pricing
- Monitor daily room rates and occupancy levels.
- Update room pricing across distribution channels (OTA, GDS, hotel website).
- Assist with dynamic pricing strategies based on demand.
- Manage rate plans, packages, and promotional offers.
- Ensure rate parity across booking channels.
Forecasting & Reporting
- Prepare daily, weekly, and monthly revenue reports.
- Analyze key performance indicators (KPIs), including:
+ ADR (Average Daily Rate)
+ Occupancy %
+ TRevPAR (Total Revenue Per Available Room)
- Assist in demand forecasting and budgeting.
- Track pace reports and pickup trends.
Market & Competitor Analysis
- Monitor competitor hotel pricing and promotions.
- Analyze market demand, local events, and seasonal trends.
- Review STR reports and benchmarking data when available.
- Identify opportunities to increase market share.
Distribution Channel Management
- Support management of online travel agencies (OTAs) such as Booking.com and Expedia Group.
- Monitor channel performance and booking production.
- Help optimize inventory allocation across channels.
- Ensure room availability and restrictions are correctly loaded.
Reservation & Inventory Control
- Review booking patterns and cancellations.
- Monitor overbooking levels and displacement analysis.
- Assist with room inventory management.
- Manage restrictions such as:
- + Minimum Length of Stay (MinLOS)
- + Closed to Arrival (CTA)
- + Closed to Departure (CTD)
System Administration
- Maintain revenue management systems (RMS) and property management systems (PMS).
- Verify accuracy of rates, inventory, and forecasting data.
- Generate system reports and troubleshoot data discrepancies.
Cross-Department Collaboration
- Work closely with:
- + Front Office
- + Reservations
- + Sales
- + Marketing
- + Finance
- Support group pricing decisions and contract evaluations.
- Communicate revenue strategies to operational teams.
Common Daily Tasks
- Review previous day's performance.
- Check occupancy, ADR, and RevPAR.
- Analyze pickup and cancellation reports.
- Review competitor rates.
- Adjust pricing and inventory if needed.
- Monitor OTA and direct booking channels.
- Prepare management reports.
- Attend revenue or commercial meetings.
Key Skills Required
- Strong analytical and numerical skills.
- Advanced Microsoft Excel.
- Revenue management principles.
- Data interpretation and forecasting.
- Attention to detail.
- Communication and presentation skills.
- Experience with hotel systems such as:
- + Opera PMS
+ IDeaS Revenue Solutions
+ Duetto
+ RateGain
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