Assistant Restaurant Manager - Three Rivers
Role Overview
As Assistant Restaurant Manager, you’ll support the Restaurant Manager in leading the day-to-day operation of the venue, ensuring smooth service, strong team performance, and a consistently high-quality guest experience.
This is a hands-on leadership role where you’ll be visible on the floor, supporting service, coaching the team, and stepping in to lead shifts when required.
You’ll play a key part in driving standards, developing the team, and ensuring the restaurant operates efficiently across all service periods, including high-volume matchdays and events
You will be responsible for:
Service & Operations
Support the delivery of exceptional guest experiences across all service periods while leading shifts and maintaining smooth day-to-day restaurant operations. Act as the main point of contact in the absence of the Restaurant Manager and ensure strong coordination between FOH and BOH teams.
Team Leadership & Development
Support recruitment, onboarding, training, and performance management of team members. Lead by example on the floor, deliver team briefings, and help build a positive, high-performing team culture.
Commercial & Operational Performance
Support achievement of sales targets, labour efficiency, stock control, and operational KPIs. Assist with rota planning, reservations, service flow, and implementing initiatives to improve service delivery and guest satisfaction.
Compliance & Collaboration
Ensure adherence to health & safety, food safety, and licensing standards while maintaining accurate operational records. Work closely with the Restaurant Manager and Head Chef to support continuous improvement across the operation.
Key Skills for This Role
Full Job Posting
About the role
As Assistant Restaurant Manager, you’ll support the Restaurant Manager in leading the day-to-day operation of the venue, ensuring smooth service, strong team performance, and a consistently high-quality guest experience.
This is a hands-on leadership role where you’ll be visible on the floor, supporting service, coaching the team, and stepping in to lead shifts when required.
You’ll play a key part in driving standards, developing the team, and ensuring the restaurant operates efficiently across all service periods, including high-volume matchdays and events
You will be responsible for:
Service & Operations
Support the delivery of exceptional guest experiences across all service periods while leading shifts and maintaining smooth day-to-day restaurant operations. Act as the main point of contact in the absence of the Restaurant Manager and ensure strong coordination between FOH and BOH teams.
Team Leadership & Development
Support recruitment, onboarding, training, and performance management of team members. Lead by example on the floor, deliver team briefings, and help build a positive, high-performing team culture.
Commercial & Operational Performance
Support achievement of sales targets, labour efficiency, stock control, and operational KPIs. Assist with rota planning, reservations, service flow, and implementing initiatives to improve service delivery and guest satisfaction.
Compliance & Collaboration
Ensure adherence to health & safety, food safety, and licensing standards while maintaining accurate operational records. Work closely with the Restaurant Manager and Head Chef to support continuous improvement across the operation.
Skills, Knowledge & Expertise
- Essential
- Experience in a supervisory or assistant management role within hospitality
- Strong leadership and team support skills
- Passion for guest experience and service quality
- Ability to work in a fast-paced, high-volume environment
- Strong communication and organisational skills
- Desirable
- Experience in hotel, premium casual, or destination dining environments
- Experience in event-led or large-scale operations
- Knowledge of reservations systems and POS platforms
Why Join Us?
Private Medical Insurance (Vitality) – including Virtual GP access and rewards
Group Life Assurance – 4x salary paid to your nominated beneficiary
Birthday Day Off – an extra day to celebrate
Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
Employee Assistance Programme & Wellbeing Platform – including counselling support
Company Pension Scheme
Generous Holiday Allowance – plus bank holidays
Career Development Opportunities – with progression across the campus
Requirements
- Essential
- Experience in a supervisory or assistant management role within hospitality
- Strong leadership and team support skills
- Passion for guest experience and service quality
- Ability to work in a fast-paced, high-volume environment
- Strong communication and organisational skills
- Desirable
- Experience in hotel, premium casual, or destination dining environments
- Experience in event-led or large-scale operations
- Knowledge of reservations systems and POS platforms
About Eastlands Venue Services Limited
UK joint-venture catering and hospitality operator serving fans and event guests at Manchester’s Etihad Campus venues.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Eastlands Venue Services Limited
Logistics Porter (Warehouse/Cellar/Logistics)
Manchester, GBR
Technology Manager
Manchester, GBR
Eastlands Venue Services is seeking a technology manager to coordinate technology projects, business systems and supplier relationships. Candidates need experience coordinating technology or business systems projects, wo
Logistics Porter (Warehouse/Cellar/Logistics)
Manchester, GBR
Kitchen Porter
Manchester, GBR
Waiter & Runner (Casual)
Manchester, GBR
Suite Attendant (Casual)
Manchester, GBR
Technology Manager
Manchester, GBR
Restaurant Host
Manchester, GBR
Bartender - Co-op Live
Manchester, GBR
Technology Manager
Manchester, GBR