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indeed

Assistant Restaurant Manager (Specialty Coffee)

Americana Restaurants International PLC
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 3,150/month
Discovered 2 weeks ago
Specialty coffeeCafé and restaurant operationsTeam leadership and developmentCustomer serviceFood safetySales performance monitoring

Full Job Posting

Role overview

Support daily operations at a specialty coffee store and help lead and develop the team.

The role focuses on exceptional guest experiences and operational excellence in a quality-focused environment.

Responsibilities

  • Support the Restaurant Manager in overseeing daily café operations.
  • Lead, coach, and develop team members to deliver outstanding customer service.
  • Ensure adherence to company standards, food safety, and operational procedures.
  • Monitor sales performance, costs, and profitability targets.
  • Assist with inventory control, scheduling, and workforce planning.
  • Handle customer concerns professionally and maintain a positive guest experience.
  • Drive teamwork, accountability, and continuous improvement.

Requirements

  • Minimum two years of management experience in the coffee industry.
  • Strong communication, coaching, training, and team-development skills.
  • Proven leadership abilities with a customer-first mindset.
  • Strong café and restaurant operations knowledge, including experience managing P&L, EBITDA, budgeting, and overall business performance.
  • Passion for specialty coffee and delivering exceptional customer experiences.
  • Ability to thrive in a fast-paced environment and lead by example.

Pay

  • Pay is AED 3,150–4,800 per month.

Work location

  • Work is in person.

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