Assistant Restaurant Manager

Position Overview

Operations Management

• Support the Restaurant Manager in overseeing daily restaurant operations.
• Ensure smooth and efficient floor operations during lunch, dinner, and high-volume service periods.
• Maintain exceptional standards of service, presentation, and guest experience.
• Monitor service quality and ensure all brand standards are consistently implemented.
• Handle guest feedback and resolve complaints professionally and efficiently.

Team Leadership & Training

• Supervise and motivate the front-of-house team to deliver outstanding hospitality.
• Assist in recruiting, onboarding, and training team members.
• Conduct daily briefings and communicate operational updates clearly.
• Monitor staff performance, grooming, punctuality, and discipline.
• Foster a positive, energetic, and team-oriented working environment.

Guest Experience

• Build strong relationships with guests and create memorable dining experiences.
• Ensure a warm, engaging, and festive atmosphere throughout service.
• Anticipate guest needs and maintain a high level of attention to detail.

Financial & Administrative Support

• Assist in achieving revenue targets and operational KPIs.
• Support scheduling, labor control, and productivity management.
• Monitor stock levels and coordinate operational requirements with relevant departments.
• Ensure proper cash handling and POS procedures are followed.

Health & Safety Compliance

• Ensure compliance with hygiene, sanitation, and health & safety regulations.
• Maintain cleanliness and operational organization across all restaurant areas.
• Ensure adherence to RIKAS Group policies and operational procedures.

Requirements

• Minimum 3–5 years of experience in a similar role within upscale, lifestyle, or festive dining concepts.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Passion for hospitality and delivering exceptional guest experiences.
• Ability to work flexible hours, including weekends and holidays.
• Experience managing high-volume operations in a fast-paced environment.
• Strong knowledge of restaurant operations and service standards.
• Fluent in English; additional languages are an advantage.

Preferred Profile

• Energetic, charismatic, and service-oriented personality.
• Strong understanding of festive dining and entertainment-driven hospitality concepts.
• Ability to lead by example and perform effectively under pressure.
• Well-presented with excellent attention to detail.
• Preference will be given to the candidates who can join on a short notice.
• Apply at: [email protected]