ASSISTANT RESTAURANT MANAGER – BASED IN ABU DHABI

About This Role

Purpose of the role

• The Assistant Restaurant Manager is responsible for the business performance of their restaurant as well as maintaining high standards of food, service, and health and safety. S/he will also be responsible for combining strategic planning and day-to-day management activities such as shift pattern organization.

Key Areas of Responsibilities

• 1. Business Activities
• • Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
    • Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
    • Preparing reports, including staff control, food control and sales.
• 2. People Management and Administration
• • Train all customer service staffs to be “the face” of the restaurant by being warm, friendly and customer focused.
    • Manage and supervise staff and providing them with feedback.
    • Hold daily pre-opening staff meeting as well as monthly staff meeting.
    • Conduct the necessary food quality check on daily basis to ensure consistency
    • Support in the training of new staff members
    • Coordinating the entire operation of the restaurant during scheduled shifts.
    • Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
    • Ensuring that all employees adhere to the company's uniform standards.
    • Organizing and supervising the shifts of all restaurant staff.
    • Ensure an efficient Rota management system whereby restaurants are staffed appropriately.
• 3. Finance, Budget and Procurement
• • Oversee system transactions and control the voiding system, opening & cash out procedure, system reconciliation, and daily banking procedure.
    • Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.
• 4. Food Hygiene, Safety and Sanitation
• • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
    • Ensure compliance with operational standards, company policies, local laws, and ordinances.
    • Responsible for ensuring consistent high quality of food preparation and service.
    • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

Professional Requirements

• Bachelor’s Degree/Equivalent.
• Premium or QSR restaurant management experience of minimum 4 to 5 years, with full knowledge and understanding of restaurant operations.
• UAE experience of at least 1 year in similar role is an advantage.

Interpersonal Requirements

• Ability to work under pressure.
• Excellent grooming/appearance at all times.
• Good verbal and written communication skills.
• Highly organized.
• Good MS Office skills.
• Teamwork oriented.
• Motivated and great at motivating staff.
• Sociable with an open personality that fits with the brand image.
• Commitment to developing and maintaining a premium brand.
• Minimum upper-intermediate or higher command of English.

Package

• AED 4,800/month (No accommodation) + Duty Meals
• Other Benefits: Medical + Airfare every 2 years

Job Type

• Full-time (6 Days/week)

Required Languages

• English

Experience

• 4 Years

Please forward your CV to hr@kcalworld.com