Assistant Manager, Identity & Access Management (1220)

Job Purpose

Directory Services Administration

• Support operational administration of enterprise directory services, including Active Directory and cloud-based identity platforms.
• Maintain operational stability and availability of directory services supporting enterprise authentication and authorization services.
• Manage directory configurations supporting enterprise identity infrastructure.

Identity Lifecycle Management

• Support operational management of identity lifecycle processes including user provisioning, modification, and de-provisioning across enterprise systems.
• Ensure identity lifecycle activities are implemented according to organizational access governance standards.

Authentication Platforms

• Support administration of authentication mechanisms used to secure enterprise access to systems and applications.
• Maintain operational stability of identity authentication services used across enterprise platforms.

Identity Governance & Administration (IGA)

• Support operational management of Identity Governance and Administration (IGA) platforms used for access governance and identity management.
• Maintain identity governance processes supporting access reviews, access certification, and role-based access models.

Access Control Integration

• Support implementation of access controls across enterprise systems using identity platforms.
• Coordinate with infrastructure and application teams to ensure identity-based access controls are implemented consistently across enterprise services.

Privileged Access Coordination

• Support management of privileged access mechanisms controlling administrative access to enterprise platforms.
• Coordinate with Cybersecurity and IT compliance teams to ensure privileged access is managed according to organizational security standards.

Identity Integration with Enterprise Platforms

• Support integration of identity platforms with enterprise infrastructure, cloud platforms, and collaboration services.
• Ensure identity services integrate effectively with enterprise applications and infrastructure platforms.

Identity Monitoring & Operational Stability

• Monitor identity platforms to ensure service availability and operational stability.
• Support investigation and resolution of incidents affecting identity services and authentication platforms.

Security Governance & Compliance Coordination

• Collaborate with Cybersecurity and IT Governance & Compliance teams to implement identity security controls aligned with organizational security frameworks.
• Support implementation of identity-related security policies, standards, and regulatory requirements across enterprise systems.
• Provide identity platform reporting and operational data required for security audits, compliance assessments, and governance reviews.
• Coordinate remediation actions to address identity-related compliance findings.

Identity Governance Processes & Standards

• Support implementation and maintenance of identity and access management processes and operational standards across enterprise platforms.
• Ensure IAM processes such as user provisioning, access reviews, and access approvals follow established organizational policies and security standards.
• Maintain documentation of identity management procedures and operational workflows.

Cross-Team Operational Support

• Collaborate with infrastructure, cloud, and workplace teams to ensure identity services support enterprise platforms and digital services.
• Provide operational support across identity platforms to maintain secure access to enterprise systems.

Vendor & Platform Coordination

• Coordinate with vendors supporting identity platforms and identity governance technologies.
• Support lifecycle management and operational maintenance of identity management systems.

Stakeholder Collaboration

• Collaborate with internal technology teams, business units, and relevant stakeholders to ensure identity and access management services support organizational systems and digital platforms.
• Support coordination across operational, security, and governance teams to maintain reliable and secure access to enterprise services and applications.

Our Commitment