Senior Manager, Safeguarding, Education & Wellbeing (993)

Job Purpose

Safeguarding Frameworks

• Develop, implement, and maintain safeguarding policies, procedures, and reporting pathways that clearly outline prohibited conduct, preventive expectations, and protection standards across SOPC, LOCs, and federations.
• Ensure safeguarding frameworks reflect global best practices (IOC, FIFA, SafeSport, UK CPSU, ASOIF) and are adapted to the local cultural and operational context.
• Establish and maintain clear operational guidelines for handling concerns involving minors, vulnerable adults, athletes, and staff to ensure safe, timely, and appropriate responses.
• Collaborate with Corporate Excellence to ensure safeguarding policies are consistently interpreted and effectively operationalized.
• Monitor policy implementation across federations and training centers, identifying areas requiring enhanced support, training, or corrective measures.

Response Coordination & Wellbeing Support

• Implement support services for affected individuals, such as wellbeing resources, psychological assistance, or medical support, ensuring confidentiality and sensitivity in all interactions.
• Maintain structured case-management documentation to track actions, responses, and outcomes in alignment with SOPC’s integrity workflows.
• Support the Director with decision-making on safeguarding cases, and ensure proper escalation to committees, leadership, or external agencies where appropriate.
• Conduct post-case follow-up to check on athlete and staff wellbeing and identify systemic improvements to prevent recurrence.

Education & Awareness Programs

• Design and deliver safeguarding education programs, in collaboration with SOA, tailored to athletes, coaches, staff, minors, parents, and volunteers, ensuring each group understands their responsibilities and reporting options.
• Develop targeted prevention materials, including workshops, e-learning modules, campaigns, and guidance documents, that promote a culture of respect, safe boundaries, and positive behavior.
• Lead annual safeguarding awareness campaigns (e.g., Safe Sport Week), ensuring strong visibility across training centers, federations, and competitions.
• Work with Athlete Performance Services to integrate safeguarding expectations seamlessly into athlete pathways and daily training environments.
• Evaluate program effectiveness through surveys, compliance indicators, and case feedback to inform continuous improvements.

Athlete Wellbeing

• Develop wellbeing frameworks that address mental health, emotional resilience, psychosocial support, and team culture, ensuring they complement medical, psychology, and athlete lifecycle programs.
• Coordinate with performance psychologists, medical teams, and training-center staff to ensure early identification of wellbeing risks and timely referral pathways.

Our Commitment