Assistant Manager
Role Overview
The Assistant Manager (AM) plays a key role in the daily operations of a convenience store, providing essential support to the General Manager (GM) and fostering a positive, customer-focused environment.
As an AM, you will be responsible for overseeing team members during shifts, ensuring efficient store operations, and delivering excellent customer service.
This position focuses on day-to-day people leadership, training, and store upkeep to meet company standards.
Responsible to consistently role model our Core Values.
Key Skills for This Role
Full Job Posting
Requirements
- Critical Core Competencies and Skills:
- Strong customer service skills and commitment to creating a positive customer experience.
- Effective interpersonal and communication skills with the ability to provide clear instructions and feedback.
- Strong organizational skills with attention to detail and an ability to handle multiple tasks efficiently.
- Reliable, adaptable, and able to handle changing demands in a fast-paced environment.
- Minimum Education and Experience:
- Associates Degree with a 1 year of successful experience in retail, food service, or customer service, with some supervisory experience preferred or equivalent combination of education and experience.
- Preferred Education and Experience:
- Bachelors Degree in Business Administration or relevant field plus 2 years of successful experience in retail, food service, or customer service, with some supervisory experience preferred or equivalent combination of education and experience.
- Licenses, Certifications and/or Registrations (note if Required or Preferred):
- Equipment and Software Requirements:
- Cash register
- Microsoft Office Suite
- ERP
- Position Location/Working Conditions/Equipment
- Customer Locations
- Physical Requirements
- Typically standing or walking
- Typically bending, crouching, stooping
- Repetitive wrist, hand or finger movement
- Occasional lifting (40 lbs.)
- Equipment
- Office equipment
About Wilcox + Flegel
Family-owned Washington fuel and lubricant distributor serving commercial, fleet, retail, and marine customers across Oregon and Washington.
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