Assistant Manager - Cash Management Operations (UAE national)

As an

at Standard Chartered, based in our Dubai office, you will play a pivotal role in supporting our payment service products and acting as a key contributor to the processing centre’s revenue generation initiatives.

Your primary responsibility will be to ensure operational excellence within the department, strictly managing costs and maintaining budgets through diligent monitoring of transactional expenditures including courier and communication costs.

This role emphasizes the importance of precision in financial processing to avoid revenue leakage and safeguard profit and loss accounts from unauthorized debits.

You will be instrumental in delivering high-quality service standards to internal and external stakeholders, fostering effective working relationships across departments, and advising corporate clients on the most efficient and compliant money transfer methods especially concerning exchange-controlled countries.

Beyond operational tasks, you will embody and promote the values of Standard Chartered, contributing actively to projects with broad impact and helping drive continuous improvement within our service standards.

This position offers a compelling opportunity to develop your expertise in cash management operations while making a tangible contribution to the bank’s overarching business objectives and service excellence.

Your main duties will center around ensuring the authenticity and accuracy of all transactions handled within the Cash Processing Centre (CPC), adhering closely to remitters' instructions.

You will oversee and resolve internal account reconciliations daily, addressing discrepancies such as sundry and erroneous entries promptly.

Minimising unreconciled Nostro account entries through daily resolution will also be critical.

Maintaining rigorous turnaround times as per service level agreements (SLAs) is essential, including the prompt resolution of inquiries and complaints.

extends to thorough familiarity with and adherence to CMO policies and procedures, as well as the Group’s Cash Management Services (CMS) guidelines.

Further responsibilities involve acting as custodian for bank keys and bulk stocks where needed, providing supervisory backup across different desks, and ensuring the integrity of cheque processing, including returned items, post-dated cheques, and inward/outward collections.

You will conduct counter activities with professionalism and uphold robust reconciliation processes to safeguard against revenue leakage, ensuring all debits to P&L accounts are properly authorised.

Your vigilance will contribute to seamless operational flow and financial integrity within the cash management operations.

We seek individuals who demonstrate action orientation, collaborative spirit, and a strong customer focus.

Candidates must provide clarity and guidance in their roles, effectively managing ambiguity and showing courage in decision-making.

Developing talent and driving vision with a strategic mindset are valued, alongside nimble learning and instilling trust.

Demonstrable role-specific technical skills will also be assessed to ensure alignment with operational requirements.

This position is based in our Dubai office, operating on a full-time, in-office basis.

The role requires a proactive and disciplined approach to daily responsibilities with flexibility to support evolving business needs within a dynamic banking environment.

Standard Chartered is a leading international bank with a heritage spanning over 170 years.

We are nimble enough to innovate and act swiftly, yet robust enough to deliver significant impact globally.

Our commitment to driving commerce and prosperity is rooted in our unique diversity and inclusive culture, which embraces innovation and challenges the status quo.

Our team thrives on integrity, continuous improvement, and collaboration, placing clients at the core of our business practices.

We celebrate unique talents and perspectives, fostering an environment where everyone feels valued and empowered to contribute their best.

Joining us means becoming part of a purpose-driven organisation dedicated to making a positive difference in the communities we serve.