Assistant Manager-People and Change
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About the Role
Core Responsibilities JOB DESCRIPTION Support the end-to-end delivery of Organization Design and Workforce Planning workstreams, ensuring deliverables meet quality standards, timelines, and client expectations.
Key Skills for This Role
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Job Description
- Support the end-to-end delivery of Organization Design and Workforce Planning workstreams, ensuring deliverables meet quality standards, timelines, and client expectations.
- Conduct organizational diagnostics including spans and layers analysis, role and responsibility reviews, operating model inputs, and identification of efficiency opportunities.
- Develop organization design artefacts such as design principles, organization structure options, role profiles, governance and decision-rights (e.g., RACI) models.
- Build and maintain workforce planning models (demand, supply, capacity, capability and scenario planning) and translate outputs into actionable insights.
- Plan and support facilitation of client workshops/interviews; synthesize findings into structured problem statements and recommendations.
- Support preparation of implementation plans, roadmaps, and workforce transition plans, including risk/issue tracking and mitigation actions.
- Prepare executive-ready materials (reports, dashboards, and presentations) with strong story lining and attention to detail.
- Coordinate day-to-day project management activities for assigned workstreams including work planning, progress tracking, and status reporting.
- Coach and review work produced by junior team members; provide constructive feedback and contribute to team development.
- Support business development through research, proposal drafting, development of credentials/case studies, and preparation of presentation materials.
- Contribute to development and refinement of methodologies, tools, and intellectual capital relevant to Organization Design and Workforce Planning.
Professional Experience And Requirements
- 4 years of relevant consulting experience, with at least 3 years focused on Organization Design and/or Workforce Planning and analytics.
- Prior Big 4 consulting experience is mandatory, with demonstrated delivery of client-facing engagements and production of executive-level outputs.
- Experience conducting organizational diagnostics (spans/layers, role clarity, governance) and developing target organization structures and role profiles.
- Experience building workforce planning models and scenarios using quantitative and qualitative inputs; ability to interpret data and communicate implications.
- Strong project management capability including workplan management, milestone tracking, RAID management, and coordination across stakeholders.
- Strong interpersonal skills and ability to build relationships with diverse internal and external stakeholders.
- Strong analytical and problem-solving skills with high attention to detail and quality control.
- Proactive, resilient, and adaptable to dynamic and challenging client environments.
Educational Qualifications And Certifications
- Bachelor’s Degree in Human Resources, Psychology, Business Management, Engineering, or a related discipline.
- Professional certifications are an advantage (e.g., organization design, workforce analytics, project management, change management).
Technical Competencies
- Organization Design & Operating Model Analysis (spans/layers, role clarity, governance)
- Workforce Planning & Analytics (demand/capacity, scenario planning, capability modelling)
- Data Analysis & Interpretation (quantitative and qualitative synthesis)
• Consulting Methodologies & Structured Problem-Solving
- Project Management (workplanning, RAID, stakeholder coordination)
- Presentation & Report Writing (storylining, executive-ready outputs)
- Proficiency in MS Office Tools (Excel, PowerPoint, Word); analytics tools exposure is a plus
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