Assistant Head of Security

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield. A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing. JOB DESCRIPTION

The Arts Club Dubai unveils an amazing opportunity for a talented artisan to join our passionate and creative team. A Security Officer will be supporting the Security Managers with ensuring the safety and protection of members, guests, colleagues and the property at all times, and following the policies and procedures to maintain highest security and well-being standards within the Club. The ideal candidate will also be responsible for monitoring, patrolling, and responding to security incidents, while maintaining a professional demeanor and delivering exceptional customer service. WHAT WILL YOU DO

Your main duties and responsibilities are:

Manage entry and exit points, ensuring only authorized personnel and visitors have access to restricted areas.

Verify identification and credentials of individuals entering the premises.

Respond promptly to alarms, emergencies, and disturbances.

Take appropriate action to handle incidents such as theft, trespassing, or other security violations.

Provide first aid or assist during medical emergencies until professional help arrives.

Maintain detailed records of daily activities, incidents, and security breaches.

Prepare and submit incident reports to management and law enforcement when necessary.

Conduct routine inspections to identify potential safety hazards.

Ensure compliance with company policies, procedures, and legal requirements related to security and safety.

Assist members, their guests and the Artisans by providing directions and information.

Address inquiries and concerns in a professional and courteous manner.

Deter potential security threats through visible presence and vigilance.

Coordinate with local authorities and emergency services when required.

Assist in investigations of security breaches or criminal activities on the premises.

WHAT WE ARE LOOKING FOR

The successful candidate will have the following experience and skills:

SIRA License or Certificate : This is a mandatory requirement for the role.

Educational Background : Candidates should possess a Higher Secondary Education or equivalent.

Experience : A minimum of 2 years of experience in security within the luxury hospitality industry.

Communication Skills : Strong proficiency in English is essential, with additional languages being desirable.

First Aid and CPR : Basic knowledge of first aid and CPR is considered advantageous.

Professionalism : The ability to remain composed and maintain self-control during challenging situations.

Customer Service : A focus on providing excellent service to both employees and members.

Social Interaction : Ability to engage and communicate effectively with people at different social levels and with diverse backgrounds.

Personal Responsibility : A proactive attitude with the ability to think independently, take responsibility for one’s actions, and build effective relationships.

THE BENEFITS The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.