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Assistant Case Manager (Document Controller) Russian or Tagalog speakers are preferred

The Visa Services
Dubai, UAE
fulltime
AED 5,000/month
2 days ago
Document ManagementRecord KeepingFiling SystemsVersion ControlArchivingSharePoint
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Assistant Case Manager (Document Controller)

Dubai (JLT) \| Full-time \| Office-based

UAE-based applicants only

**The Visa Services** — the leading visa agency in the UAE in 2025, according to the World Travel Awards.

We are looking for a highly organized and detail-oriented **Assistant Case Manager** to join our Operations team.

This role is ideal for someone who enjoys working with documents, has excellent attention to detail, and takes pride in accuracy.

You will support Case Managers in preparing client applications and ensuring every document package is complete and ready for submission.

Responsibilities

  • Prepare client document packages according to internal checklists.
  • Review documents to ensure completeness, accuracy, and compliance with requirements.
  • Verify that all required documents are correctly organized before submission.
  • Assist Case Managers with administrative and operational tasks.
  • Coordinate courier collection and delivery of client documents.
  • Maintain accurate records and organize documentation.
  • Support the team in ensuring smooth day-to-day case processing.

Requirements

  • Excellent attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Comfortable working with documents and following detailed procedures.
  • Ability to manage multiple tasks while maintaining high quality.
  • Good communication skills and a proactive attitude.
  • Basic computer skills (Microsoft Office/Google Workspace).
  • Fluent English is required.
  • Russian language will be considered an advantage.
  • What we're looking for
  • Highly organized and reliable.
  • Patient and methodical in handling documentation.
  • Able to work independently while collaborating with the team.
  • Comfortable performing repetitive tasks without losing attention to detail.
  • Eager to learn and grow within the company.

Conditions

  • Full-time, office-based position in Dubai (JLT); Monday to Friday, 9:00 AM – 6:00 PM.
  • AED 5,000 per month.
  • Employment visa provided/ medical insurance provided.
  • Pay: From AED5,000.00 per month

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