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Asset Protection Partner

SEPHORA
Toronto, CAN
Full-time
Entry
Onsite
$25.00
Discovered 6 days ago
Asset protectionRetail loss preventionCCTV surveillanceTheft deterrence and apprehensionIncident reportingLoss-prevention training

Full Job Posting

Role overview

Protect store assets from theft and partner with store leadership to maintain operational controls that reduce shortage.

Loss prevention responsibilities

  • Provide professional client service as needed.
  • Use sales-floor and CCTV surveillance to identify, observe, deter, or apprehend external theft suspects.
  • Follow applicable laws and company policies on apprehensions, search and seizure, and evidence preservation.
  • Prepare reports on theft, merchandise recoveries, accidents, and audits.
  • Build professional relationships with internal partners, law enforcement, mall security, and other retailers.
  • Testify in court on the company's behalf when summoned.
  • Train new hires and employees on store loss-prevention awareness.

Store operations

  • Conduct self-audits, checklists, and safety inspections and communicate findings to store leadership and the District Loss Prevention Manager.
  • Assist with inventory preparation and processes.
  • Partner with stores and the District Loss Prevention Manager on shrinkage-prevention plans.
  • Meet the required minimum weekly shifts or hours: 30–40 hours for full time or 16–20 hours for part time.

Qualifications

  • At least one year of retail asset protection or loss-prevention experience.
  • Meet and maintain licensing requirements where applicable.
  • High school graduate or equivalent.
  • Strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • Ability to stay composed and coach others on loss-prevention techniques.
  • Flexible availability, including evenings, weekends, and holidays; availability to work at multiple market locations.
  • Windows, Word, and Excel proficiency is desirable.

Physical requirements

  • Work in a fragrance-filled environment.
  • Lift and carry up to 50 pounds; bend and stretch to stock shelves.

Compensation

  • Compensation ranges from CAD $25.00 to CAD $30.00 per hour.
  • Performance-based bonus opportunities may be available.

Benefits and development

  • Benefits, learning, and development initiatives are offered.

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