Artificial Intelligence Engineer
Role Overview
Embed with customers to turn AI concepts into production systems that address business needs.
Own the work from customer problem discovery through solution design, deployment, and feedback to the product.
The role combines customer engagement, production engineering, and collaboration with technical and business stakeholders.
Key Skills for This Role
Full Job Posting
About the role
Embed with customers to turn AI concepts into production systems that address business needs.
Own the work from customer problem discovery through solution design, deployment, and feedback to the product.
The role combines customer engagement, production engineering, and collaboration with technical and business stakeholders.
What you'll do
- Understand customer workflows, data, and constraints, and identify where AI can deliver measurable value.
- Scope and prioritize use cases with stakeholders and create clear delivery plans.
- Build LLM agents, RAG, tool/function calling, document processing, and workflow automation solutions.
- Integrate with data warehouses, CRMs, ticketing tools, internal APIs, and legacy software.
- Build evaluation and monitoring for quality, latency, cost, and safety.
- Deploy and operate solutions in cloud, VPC, and on-premises customer environments with security and compliance requirements.
- Iterate on prompts, retrieval, models, and user experience based on post-launch use.
- Create reusable components from recurring customer needs and share feedback with product and research teams.
- Present results, trade-offs, and roadmaps to executives and engineers.
What you'll bring
- 5+ years of AI experience, strong Python, and working fluency in TypeScript or a similar language.
- Production LLM application experience spanning prompt design, RAG, agents, tool use, structured outputs, and fine-tuning where appropriate.
- Practical AI evaluation experience, including test sets, LLM-as-judge methods, and regression tracking.
- Experience with vector search, embeddings, and data pipelines, plus SQL and API integration skills.
- Cloud infrastructure experience with AWS, GCP, or Azure, along with containers and CI/CD.
- Clear communication with technical and non-technical audiences; able to run workshops and explain trade-offs.
- Takes ownership from vague request through deployed solution; willing to travel to customer sites as needed.
Nice to have
- Forward-deployed, solutions engineering, consulting, or startup founding experience.
- Experience with agent frameworks, MCP, or multi-agent orchestration.
- Regulated-industry experience, including security reviews and data governance.
- Familiarity with model serving, inference optimization, or open-weight model deployment.
- Front-end experience building internal tools and customer prototypes; open-source AI contributions or technical writing.
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