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taleo

Architect

Cognizant
USA
Full-time
Mid
Onsite
Discovered 3 weeks ago
Power AutomateWindows ServerRemote Desktop ServicesServiceNowTCP/IPDNS

Full Job Posting

Job Summary

Power Platform Administration

Unattended Bot Management

· Configure, monitor, and troubleshoot unattended Power Automate bots across RDS-enabled Microsoft servers.

· Optimize bot concurrency and resource allocation for multi-session environments.

· Maintain bot health, credential vaults, and execution logs.

Bot Monitoring & Incident Response

· Proactively monitor bot performance, queue status, and execution outcomes.

· Investigate and resolve automation failures, timeouts, and infrastructure-related issues.

· Manage incident lifecycle using ServiceNow or similar ITSM platforms, ensuring timely resolution and root cause analysis.

Infrastructure & Server Support

· Administer Windows Server environments hosting automation workloads.

· Manage Remote Desktop Services (RDS) configurations to support multiple bot sessions.

· Perform routine server maintenance, patching, and performance tuning.

Automation Platform Support

· Provide Tier 2/3 support for Power Automate workflows, connectors, and triggers.

· Collaborate with developers and architects to ensure unattended flows meet enterprise standards.

· Assist in governance, compliance, and audit readiness for automation assets.

Networking & Security

· Troubleshoot network connectivity issues affecting bot execution.

· Configure and maintain firewall rules, RPC ports, and endpoint access.

· Ensure secure communication between bots, servers, and external systems.

Documentation & Collaboration

· Maintain detailed runbooks, SOPs, and incident logs.

· Work cross-functionally with infrastructure, security, and automation teams.

· Participate in platform upgrades, testing, and rollout planning.

Required Skills & Qualifications

  • · Power Automate Expertise
  • Strong understanding of cloud flows, desktop flows, and unattended execution.
  • DLP configuration adhering to organization security and governance compliance
  • · Server Administration
  • Experience with Windows Server, Remote Desktop Services (RDS), and multi-session configuration.
  • · Bot Monitoring & Incident Management
  • Familiarity with ServiceNow or similar ITSM tools; strong troubleshooting skills across automation and infrastructure.
  • · Networking Fundamentals
  • Knowledge of TCP/IP, DNS, firewalls, and port management.
  • · Security & Compliance
  • Credential management, audit logging, and access controls.
  • · Communication
  • Clear documentation and cross-team collaboration skills.

Preferred Qualifications

  • · Microsoft Power Automate–related certifications
  • · Experience with Automation Anywhere or similar enterprise automation platforms
  • · Familiarity with enterprise governance frameworks for automation
  • · Exposure to emerging orchestration technologies or Agentic AI (a plus)

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