Arabic Language Manager - MENA Remote

Who We Are

About The Opportunity

What You’ll Be Doing

• Language quality & local UX: Lead language quality initiatives for Arabic; conducting localization reviews, UX testing, and identifying linguistic, functional, and cultural discrepancies to ensure an optimal local product experience.
• AI-assisted localization: Apply and refine LLM prompts and AI workflows to drive language quality, terminology consistency, and efficiency across Arabic content. Document and share prompt learnings with the team. Evaluate AI output quality systematically and flag issues.
• Cross-signal quality: Connect localization output to content performance and SEO signals in the Arabic market, turning user feedback and market data into measurable improvements in acquisition, conversion, and engagement.
• Cross-functional partnership: Partner with Product, Design, Content System, Engineering, Marketing, and SEO to influence upstream decisions, ensuring Arabic users get a fully localized experience (not just translated strings), including RTL behavior, cultural appropriateness, dialect/MSA tone choices, and content readiness.
• Project leadership: Lead Arabic localization projects from inception to completion, ensuring timely delivery and quality outcomes. Coordinate with cross-functional stakeholders and external vendors to align on goals, timelines, and quality bars.
• Customer advocacy: Champion Arabic-speaking users by researching, gathering, and synthesizing customer feedback. Offer insights on UI, UX, content, and design to enhance the local user experience.
• Vendor management: Work with the team to assess language service providers and freelancers; delivering feedback, training, and performance management to uphold high-quality standards.
• Asset governance: Maintain Arabic translation assets (style guide, glossary, translation memory) and ensure they evolve with the product and the market.
• Market intelligence: Engage cross-functional teams with insights on Arabic market potential; identifying opportunities, threats, and competitor activities by segment/country within the region to inform strategic decisions.
• Brand voice: Ensure all localized content adheres to global brand guidelines while maintaining a distinct Arabic brand tone that resonates with the local market and drives engagement and conversion.

What We Look For In You

• Native fluency in Arabic and business proficiency in English.
• BA or equivalent in translation, linguistics, content marketing, communications, or related field.
• Demonstrated experience in Arabic translation, localization, or LQA, with a proven track record of leading projects from inception to completion.
• Experience conducting localization reviews, testing, and managing language quality initiatives for Arabic-speaking markets.
• Hands-on experience using AI/LLM tools (e.g. ChatGPT, Claude, MT engines) in localization workflows, including prompt design, AI output QA, and post-editing. Comfort iterating on prompts and AI-assisted review pipelines.
• Proficiency with Translation Management Systems (TMS) and Content Management Systems (CMS).
• Experience in creative translation and transcreation, with the ability to adapt content to fit Arabic cultural context (including dialect/MSA decisions, gender, formality, religious and cultural sensitivity).
• Strong collaboration skills to work effectively with cross-functional teams; product, design, content, engineering, marketing, and external vendors.
• Ability to conduct market research, gather customer feedback, and provide insights on UI/UX design to enhance local user experience.
• Experience assessing and managing language service providers, including feedback, training, and performance management.

Nice-To-Haves

• Familiarity with SEO fundamentals and content performance metrics in the Arabic market.
• Experience with prompt engineering or AI-assisted content quality governance frameworks.
• Knowledge of RTL design considerations and how they impact Arabic UX.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in one or more additional languages.
• Action-oriented, dedicated self-starter.
• Passion for crypto and blockchain innovations.

Perks & Benefits

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

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