Arabic Collections Specialist (Real Estate Developer Exp. Only)
Role Overview
Manage the company's accounts receivable portfolio, collect outstanding payments, maintain client relationships, and support healthy cash flow.
The role requires negotiation, attention to detail, and collaboration with internal departments to resolve payment issues.
Key Skills for This Role
Full Job Posting
About the company
Amer Al Ghurair Real Estate Group develops residential communities focused on quality, sustainability, functionality, and long-term relationships with residents.
Role
Manage the company's accounts receivable portfolio, collect outstanding payments, maintain client relationships, and support healthy cash flow.
The role requires negotiation, attention to detail, and collaboration with internal departments to resolve payment issues.
Collections and account management
- Monitor accounts and follow up on overdue invoices by phone, email, WhatsApp, and meetings.
- Issue reminders, statements of account, demand letters, and collection notices; negotiate payment arrangements within approved guidelines and meet collection targets.
- Maintain activity records, escalate delinquent accounts, recommend recovery actions, and coordinate legal or external collection agencies as required.
- Reconcile accounts, investigate discrepancies, and resolve billing queries with Sales, Leasing, Property Management, Finance, and Operations.
- Follow up on post-dated cheques, payment commitments, and instalment schedules while maintaining professional customer relationships.
Compliance and records
- Comply with company policies and applicable regulations; maintain accurate records of commitments and correspondence.
- Keep customer records updated in ERP/CRM systems and maintain confidentiality of customer and financial information.
Qualifications and experience
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- At least 3–5 years of UAE real estate developer experience in a collections role.
- Knowledge of ERP systems and Microsoft Office, particularly Excel.
Skills and competencies
- Strong negotiation and persuasion, verbal and written communication, customer service, and relationship management.
- High attention to detail, analytical and problem-solving ability, and capacity to work under pressure and meet collection targets.
- Strong time management and organization; professional, resilient, and results-driven.
Pay
- AED 10,000–12,000 per month.
Work location
- Work is in person.
Language
Arabic is required.
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