Analyst, Data Control

Role overview

Data management and issue resolution

• Resolve ServiceNow incidents within established SLAs and document work accurately and audibly.
• Investigate discrepancies, gather approvals, and apply corrective actions across PDI, JDE, SAP, and ServiceNow.
• Maintain records, workbooks, and supporting documentation for data integrity and compliance.
• Support month-end close activities for PDI, RightAngle SAP, and JDE.

Collaboration and process improvement

• Work with Hydrocarbon Accounting, IT, Retail Operations, Finance, POS, and other stakeholders to resolve data issues.
• Support Operations Managers, retailers, and business and technical teams with timely communication.
• Contribute to data validation, system enhancements, improvement projects, and Shared Services processes, tools, and reporting.
• Identify control improvements, automate manual tasks, and recommend scalable solutions.

Qualifications and experience

• A bachelor’s degree in finance or computer science is preferred; equivalent experience is considered.
• Requires at least 5 years in finance, financial systems, data governance, business analysis, or process integration technology.
• Requires advanced experience with JD Edwards, SAP and/or retail back-office systems such as PDI, POS systems such as Bulloch, and ServiceNow.
• Requires intermediate financial knowledge and analysis, including calculations such as percentages, discounts, and commissions.
• Requires customer-service-focused, shared-services, or operations experience and strong analytical, problem-solving, and critical-thinking skills.
• Requires organization, attention to detail, communication, relationship-building, collaboration, and ability to meet deadlines.
• Requires Microsoft tools proficiency, intermediate Excel, SQL, Python, and related technologies.

Work authorization and screening