AI & Digital Transformation Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are seeking a visionary AI & Digital Transformation Manager to lead the organization’s artificial intelligence strategy and implementation.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a visionary
AI & Digital Transformation Manager
to lead the organization’s artificial intelligence strategy and implementation.
This role will act as a key bridge between business operations and technology partners, ensuring AI solutions align with premium service standards and ambitious growth objectives.
Key Responsibilities
- Own and drive the end-to-end AI transformation roadmap
- Lead the selection, onboarding, and management of AI vendors and technology partners
- Oversee implementation of AI-powered customer service tools (e.g., chatbots, intelligent email systems, personalization engines)
- Collaborate with cross-functional teams (Operations, Sales, Customer Experience) to identify AI opportunities and measure ROI
- Manage AI pilots from concept through to full deployment within defined timelines and budgets
- Train and upskill internal teams on AI tools, workflows, and adoption
- Monitor AI performance, data quality, and compliance with data privacy regulations
- Report on progress and provide strategic AI updates to senior leadership
- Stay informed on emerging AI trends and innovations
Requirements
- 5+ years of experience in AI product management, digital transformation, or technology consulting
- Hands-on experience with AI platforms (e.g., OpenAI GPT, Microsoft Azure AI, Google Vertex AI, Anthropic Claude)
- Proven track record of delivering AI or digital transformation projects successfully
- Strong stakeholder management and communication skills
- Fluency in English (spoken and written)
- Experience in high-end customer service or fast-paced operational environments
- Familiarity with CRM systems such as Salesforce or Zendesk
- MBA or advanced degree in Computer Science, Engineering, or Business
- Additional languages are an advantage
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Blackdoor Executive Search
Legal Counsel
Dubai, UAE
Job Description The Senior Legal Counsel supports the General Counsel (GC) in all areas within the GC’s scope of responsibility. This role involves drafting and reviewing contracts of varying complexity, handling negotia
Marketing Social Media Executive
Dubai, UAE
Brand Creative Director (Luxury Brand)
Dubai, UAE
A global luxury hospitality company is seeking an experienced Marketing & Brand Creative Director to lead and protect its brand across international markets. This senior role is responsible for defining and evolving a un
Project Manager (Design & Construction) Luxury Hospitality
Dubai, UAE
We are seeking an experienced Project Manager to join a world-class luxury hospitality organization, supporting the delivery of high-end developments across an international portfolio. This is a unique opportunity to be
Project Manager (Design & Construction) Luxury Hospitality
Dubai, UAE
We are seeking an experienced Project Manager to join a world-class luxury hospitality organization, supporting the delivery of high-end developments across an international portfolio. This is a unique opportunity to be
Social Media Manager
Dubai, UAE
Job Purpose The Social Media Manager is responsible for developing and executing effective social media strategies that strengthen brand presence, increase engagement, and support business objectives. The role requires s
Project Manager (Design & Construction) Luxury Hospitality
Dubai, UAE
We are seeking an experienced Project Manager to join a world-class luxury hospitality organization, supporting the delivery of high-end developments across an international portfolio. This is a unique opportunity to be
Corporate Account Manager
Dubai, UAE
JOB PURPOSE The Corporate Account Manager is responsible for managing business accounts requiring Trip Support Services, maintaining strong client relationships, and handling sales requests. JOB DESCRIPTION Manage and g
Legal Counsel
Dubai, UAE
Marketing Social Media Executive
Dubai, UAE
Brand Creative Director (Luxury Brand)
Dubai, UAE
Project Manager (Design & Construction) Luxury Hospitality
Dubai, UAE
Project Manager (Design & Construction) Luxury Hospitality
Dubai, UAE
Social Media Manager
Dubai, UAE
Project Manager (Design & Construction) Luxury Hospitality
Dubai, UAE
Corporate Account Manager
Dubai, UAE