Administrator & Accounts Receivable Specialist

Overview

1. Accounts Receivable & Finance Support

• Raise and issue client invoices in line with contracts and engagement terms
• Monitor accounts receivable aging and follow up on overdue balances
• Manage collections process, including client reminders and payment tracking
• Reconcile customer accounts and resolve discrepancies
• Record receipts and allocate payments accurately in the accounting system (e.g., Zoho Books)
• Prepare AR reports, aging summaries, and weekly collection dashboards
• Support finance team with:
• Bank reconciliations
• VAT-related documentation (where applicable)
• Audit support and document retrieval

2. Administrative & Office Management

• Manage day-to-day office operations and administrative tasks
• Coordinate document filing, records management, and compliance documentation
• Handle client onboarding documentation and maintain organized records
• Support contract administration and engagement documentation
• Manage correspondence (emails, letters, courier handling)
• Assist with meeting scheduling, calendar coordination, and internal communications
• Liaise with vendors and service providers for office requirements

3. Client Coordination & Support

• Act as a point of contact for billing-related queries
• Maintain professional communication with clients regarding invoices and payments
• Assist with client data management in CRM systems
• Ensure high levels of client service and responsiveness

4. Process & Compliance

• Maintain proper financial documentation and audit trail
• Ensure compliance with internal controls and company policies
• Support implementation of process improvements in billing and admin workflows
• Assist in maintaining AML/KYC documentation records (if applicable)

& Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• 2–4 years of experience in:
• Accounts receivable / billing
• Administrative or office coordination roles
• Experience with accounting software (preferably Zoho Books, QuickBooks, or similar)
• Familiarity with UAE business environment and VAT basics is an advantage

& Competencies

• Strong numerical and reconciliation skills
• Excellent organization and time management
• High attention to detail and accuracy
• Professional communication and client handling skills
• Ability to follow up assertively yet professionally on collections
• Proficiency in Microsoft Excel and Office tools
• Ability to manage multiple priorities in a fast-paced environment

Key Performance Indicators (KPIs)

• Reduction in accounts receivable aging (DSO)
• % of on-time collections
• Accuracy of invoicing and reconciliations
• Timeliness of reporting and documentation
• Administrative efficiency and responsiveness

What We Offer

• Opportunity to work in a growing professional services firm
• Exposure to finance, operations, and client management
• Career progression into finance, operations, or accounting roles
• Collaborative and professional work environment