Administrative Officer
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Key skills for this role
About the Role
The Administration Officer provides essential administrative and operational support to the Events Team, ensuring smooth day-to-day functioning, efficient documentation handling, and coordination across internal departments.
Key Skills for This Role
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Overview
The Administration Officer provides essential administrative and operational support to the Events Team, ensuring smooth day-to-day functioning, efficient documentation handling, and coordination across internal departments.
This role is key to maintaining organized workflows, supporting event logistics, and assisting with reporting and compliance.
Key Responsibilities
- Provide comprehensive administrative support to the Events Team, including scheduling meetings, preparing agendas and materials, and maintaining accurate records and documentation.
- Assist in coordinating and maintaining the calendar of the Director of Events & Sales, including meeting arrangements, prioritization, and follow-up tracking.
- Assist in organizing business travel arrangements, including itineraries, bookings, and supporting documentation.
- Prepare reports, presentations, and internal summaries to support decision-making and team operations.
- Handle cross-departmental documentation flow, ensuring timely and accurate processing between Event Sales, Event Co-ordination, Banqueting, Culinary, Finance, and Procurement teams.
- Assist in the preparation and processing of administrative and event-related documents, including contracts, purchase requests, invoices, and internal forms.
- Maintain and update databases for clients, suppliers, venues, and internal records to ensure data accuracy and accessibility.
- Support internal communication by organizing documentation and tracking action points across teams.
- Conduct research and sourcing of office-use materials and supplies to support operational needs.
- Monitor office and administrative supplies, ensuring adequate stock and timely replenishment.
- Ensure all administrative processes adhere to internal policies and procedures.
- Perform other administrative and clerical duties as assigned by the Director of Events & Sales.
- Perform any other duties as directed by the supervisor when necessary.
Qualifications
- Diploma or degree in Business Administration, Hospitality, or related field.
- Minimum 2 years of experience in administrative or operations support, preferably in events or hospitality.
- Proficiency in Microsoft Office Suite and ERP systems.
- Fluent in English; Arabic proficiency is an asset.
Key Attributes
- Highly organized with strong attention to detail.
- Eager to learn, demonstrating adaptability and the ability to quickly acquire new skills.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Collaborative team player with a proactive and service-oriented approach.
- Demonstrates professionalism, discretion, and integrity in handling sensitive and confidential information.
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